Personal Trainer Tier 4: Brace YMCA

Under the direction of Healthy Living Leadership and in alignment with the Christian mission of the YMCA, the Tier 4 Personal Trainer – Pro is an elite-level fitness professional responsible for delivering a high volume of personal training sessions while also serving as a leader in mentoring and continuing education. This role supports member wellness through individualized programming and plays a critical part in professional development for the training team and program growth within the YMCA.

Culture Statement

The culture of the Y is rooted in our Christian mission and core principles. We strive every day to collectively embody our purpose to love, serve and transform lives. Every day we show up to Lead with Love and Serve with Purpose.

We Love unconditionally – showing genuine care and concern for everyone, making each interaction meaningful and personal and ensuring every person feels valued, seen and welcomed. We elevate Hope – promoting optimism by offering encouragement and practical solutions to challenges. We act with Care & Compassion – listening attentively without judgment, responding with empathy, and creating a sense of belonging by uplifting and supporting those around us. We demonstrate Generosity – sharing our time, skills, and resources freely and with joy.

We walk in Grace – showing patience and kindness, even in difficult moments. We ignite Faith – staying grounded in our mission, principles and purpose, inspiring others to trust in what is possible. Demonstrating consistency in our actions, helping others see how their efforts align with a greater purpose. We treasure Honesty – communicating openly and truthfully, admitting mistakes when they occur, and honoring commitments. We honor Humility – leading with a servant's heart by prioritizing the needs of others above our own.

We live with Joy – celebrating small and big wins alike, inspiring connection and shared joy. We offer Respect – addressing everyone by name and honoring diverse perspectives and backgrounds. We value Responsibility – performing every task timely with diligence and excellence and holding ourselves accountable by openly evaluating our performance. We engage in Service – going above and beyond in serving others by anticipating needs and delivering exceptional experiences.

Essential Functions:

• Deliver a minimum of 20 personal training sessions per week using customized, evidence-based programming aligned with client goals.
• Serve as a mentor to Tier 1–3 trainers by modeling best practices and providing support for their growth and development.
• Develop and deliver at least one YMCA-approved continuing education workshop annually.
• Guide YMCA training program development as a subject matter expert in a designated specialty area.
• Perform fitness assessments and ongoing progress tracking to ensure measurable results and client retention.
• Promote personal training and YMCA wellness services through active member engagement and outreach.
• Maintain accurate client records and perform administrative tasks related to scheduling and session tracking.
• Stay current on industry trends through workshops, conferences, and continuing education, and actively share insights with team members.
• Attend staff meetings, trainings, and support association-wide initiatives such as Annual Giving Campaigns.
• Demonstrate professionalism, integrity, and excellence in personal wellness, attire, and behavior.
• Performs other duties and tasks as assigned by leadership

Qualifications:

Required Qualifications

• Must hold a nationally recognized personal training certification (e.g., ACE, NASM, ACSM, NSCA).
• Minimum of 10 years of personal training experience averaging at least 20 hours/week, or a 4-year degree in a health-related field, or an equivalent combination of education and advanced certification.
•  Completion of all required YMCA of Greater Charlotte trainings by designated deadlines.
• Proven expertise in client program design, fitness assessment, and advanced coaching strategies.
• Experience leading professional development workshops or certifications is preferred.
• Strong interpersonal, motivational, and instructional skills.
• Self-directed, professional, and enthusiastic about service excellence and wellness outcomes.
• Flexible availability including mornings, evenings, and weekends.
• Proficiency in Microsoft Office applications and YMCA-specific systems.

All YMCA team members are expected to maintain a current and active status for all safety, risk, and programming certifications defined by the YMCA of Greater Charlotte.

Working Conditions

• Ability to work flexible hours, including early mornings, evenings, and weekends.
• Ability to stand, walk, kneel, bend, and move throughout a shift while actively demonstrating exercises.
• Must be able to lift, carry, push, or pull up to 50 pounds.
• Visual and auditory capacity to respond swiftly and safely to emergency situations. 
• Ability to safely “spot” clients during workouts and assist with positioning and equipment.
• Exposure to bodily fluids, communicable diseases, and fitness equipment.
• Extended use of a computer or tablet for data entry and communication. 

Competencies

1. FUNCTIONAL EXPERTISE: Executes superior technical skills for the role
2. EMOTIONAL MATURITY: Demonstrates ability to understand and manage emotions effectively in all situations
3. COMMUNICATION & INFLUENCE: Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y’s cause: Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential
4. COMMUNICATION & INFLUENCE: Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y’s cause.

To learn more about our Y-USA Leadership Competencies, please click here: