Mandarin Speaking Client Relation Specialist

• ⁠ ⁠Collect and organize client information and requirements.

• ⁠ ⁠Coordinate with the creative and technical teams to build ad content and landing pages.

• ⁠ ⁠Review ad performance, prepare reports, and suggest optimizations.

• ⁠ ⁠Guide clients through campaign setup, launch, and review stages.

• ⁠ ⁠Maintain high customer satisfaction through proactive communication and professional follow-up.

Job Summary
We are a U.S.-based digital advertising agency with over 10 years of experience helping small and medium-sized businesses grow through targeted online marketing.

Our services include Google Ads campaign management, online brand promotion, and landing page development.

We specialize in helping local brick-and-mortar businesses (such as spas, beauty salons, and service shops) reach more customers and increase sales through data-driven advertising strategies.

We are looking for a motivated and organized Account Manager to join our growing Google Ads team.

In this role, you’ll serve as the main point of contact for our clients — monitoring ad campaigns, coordinating creative production, and ensuring top-notch communication and service quality.

You’ll work closely with the campaign managers to deliver effective ad results and long-term client satisfaction.

Responsibilities

• Collect and organize client information and requirements.
• ⁠Coordinate with the creative and technical teams to build ad content and landing pages.
• Review ad performance, prepare reports, and suggest optimizations.
• ⁠Guide clients through campaign setup, launch, and review stages.
• ⁠Maintain high customer satisfaction through proactive communication and professional follow-up.

Requirements:

• 3 years of experience in account management, digital marketing, or customer service (Google Ads experience is a plus).
• ⁠Strong communication and organization skills.
• Fluent in English and Mandarin.
• ⁠Familiar with Google Ads, Meta Ads, or online advertising basics.
• Able to manage multiple client projects simultaneously.
• Self-motivated, detail-oriented, and customer-focused.

Compensation & Benefits:

• $50,000 - $80,000 salary range.
• ⁠Performance bonuses.
• Paid training and professional development support.
• Growth opportunities.
• Health Insurance.

Job Type: Full-time

Pay: $50,000.00 - $80,000.00 per year

Benefits:

• Health insurance
• On-the-job training

Experience:

• Account management: 3 years (Required)
• Paid search marketing: 3 years (Preferred)

Language:

• Mandarin (Required)

Work Location: In person

Salary : $50,000 - $80,000