Parts Manager (experience required)

About us

Yield Technology Service is growing small business in Carrollton, MO. We are innovative, social, and ambitious. Our goal is to provide effective and economical solutions for farmers and growers.

Job Overview

The Parts Manager is responsible for leading and overseeing the daily operations of the New, Used, and CLAAS Parts Departments. This role focuses on integrating and aligning department operations to create efficient, standardized, and scalable processes while ensuring exceptional customer service and operational excellence. The Parts Manager works closely with internal teams and customers to support parts availability, inventory accuracy, and timely order fulfillment.

Key Responsibilities

• Lead the daily operations of the New, Used, and CLAAS Parts Departments.
• Drive the integration and alignment of parts operations by implementing consistent, efficient, and scalable processes across all departments.
• Support order fulfillment activities to ensure timely delivery of parts, meet internal service commitments, and maintain high levels of customer satisfaction.
• Oversee inventory management activities, including inventory accuracy, replenishment planning, cycle counts, and inventory control measures to optimize service levels, operational efficiency, and cost objectives.
• Monitor inventory levels and collaborate with vendors and internal departments to maintain appropriate stock availability.
• Assist customers in person, by phone, and through electronic communication by providing product information, parts identification, pricing, and quotations.
• Ensure prompt, accurate processing of customer orders and resolve parts-related issues in a professional and timely manner.
• Work closely with the Service and Sales Departments to support equipment repairs, customer needs, and overall business objectives.
• Develop and maintain strong relationships with customers, vendors, and team members.
• Monitor department performance, identify opportunities for improvement, and implement best practices to increase productivity and customer satisfaction.
• Maintain a clean, organized, and safe work environment while ensuring compliance with company policies and safety procedures.

Qualifications:

• Previous experience in parts management, inventory control, or dealership operations preferred.
• Knowledge of agricultural, construction, or heavy equipment parts and components is preferred.
• Strong leadership, organizational, and problem-solving skills.
• Excellent customer service and communication abilities.
• Experience with inventory management systems and computer software.
• Ability to manage multiple priorities in a fast-paced environment.

Physical Requirements

• Ability to stand, walk, bend, and lift up to 50 pounds on a regular basis.
• Ability to work in both office and warehouse environments.
• Ability to operate standard office equipment and computer systems.

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Carrollton, MO 64633 (Required)

Work Location: In person

Salary : $65,000 - $80,000