Systems Administrator

Who we Are:

Yesway is an award-winning convenience store operator established in 2015 and headquartered in Fort Worth, Texas. With 447 stores across nine states in the Midwest and Southwest, Yesway is renowned for its iconic food service offerings, diverse grocery selections, and private-label products, including the renowned Allsup’s deep-fried burrito. Through strategic acquisitions, new store developments, and a commitment to customer satisfaction, Yesway continues to solidify its position as one of the leading convenience retailers in the United States. For more information, visit www.yesway.com.

Position Responsibilities:

• Manage and monitor Yesway IT server and network infrastructure to ensure optimal system reliability and performance.
• Develop and implement best practice procedures, policies, and programs related to the operation, ongoing support of the technology infrastructure, and the protection of corporate and personal data.
• Troubleshoot and resolve issues, identifying root causes and ensuring prevention of future issues whenever possible.
• Develop and administer SQL databases to meet business and IT requirements.
• Manage the installation of hardware and software updates to ensure they are fully tested, implemented, and documented.
• Administer the Yesway infrastructure including firewalls, databases, malware protection software, and other processes.
• Identify opportunities for system upgrades to ensure maximum functionality and security within the company.
• Ensure the solution(s) for system backup and recovery are properly documented, functioning properly, and tested regularly.
• Create and maintain a disaster recovery plan.
• Provide technical support and guidance to users and other IT staff.
• Hands-on hardware and software installation and configuration. and
• Independent travel 10% and work after hours, weekends and holidays as needed, periodically assisting, and supporting the store acquisition onboarding process.
  
  

Qualifications:

• Bachelor’s degree in computer science or a related field, or an equivalent combination of education and related experience.
• Three to five years’ experience in a retail operations technology environment required. retail point of sale experience preferred.
• Demonstrated hands-on experience managing network switching, routing, and firewall solutions in a distributed environment, and experience with Palo Alto, Cortex solutions is a plus.
• Experience with and working knowledge of PCI data security standards, compliance requirements, and the definition and implementation of best practice solutions.
• Experience with telecommunications technologies and carriers including but not limited to DSL/Cable, T1, and Starlink and Fiber.
• Familiarity with storage solutions and protocols, including SAN, NAS, RAID, and file systems.
• Excellent analytical and problem-solving abilities.
• Excellent verbal communication and customer service skills with strong presentation skills.
• Must be able to lift 40lbs and perform physical activities.
• High level of personal accountability.
  
  

Preferred Skills and Competencies:

• Strong experience managing Windows Server, Microsoft Exchange, SQL Server, Azure and Active Directory, and various infrastructure tools for backups, security, and systems monitoring, etc.
• Knowledge of networking protocols, IP addressing, routing, switching, VLANs, VPNs, and firewall configuration.
• Familiarity with storage solutions and protocols, including SAN, NAS, RAID, and file systems.
• Understanding of cybersecurity principles, best practices, and common threats.
• Proficiency with network and systems monitoring tools (e.g., Nagios, Solar Winds, Arctic Wolf).
• Experience with backup strategies, tools, and disaster recovering planning to ensure data integrity and business continuity.