What are the responsibilities and job description for the Development & Operations Coordinator position at YBLA - Young Black Leadership Alliance?
Development & Operations Coordinator
Type: Part-Time
Location: Hybrid – Remote & In-Person (Charlotte office as needed)
Reports To: Development (Ronny Reddig)
Position Overview
The Development & Operations Coordinator supports donor management, reporting, technology systems, and operational logistics for YBLA. This role is responsible for maintaining accurate donor records, tracking donations and matching gifts, supporting reporting and data management needs, and assisting with organizational systems and program logistics.
The position also supports fundraising operations, system management, and administrative processes that help ensure YBLA programs, events, and leadership experiences operate efficiently and effectively.
Development & Donor Management Support
- Become an advanced user of YBLA’s donor management, fundraising, and operational systems
- Accurately enter donor, donation, and contribution data into YBLA systems
- Properly code and process checks, matching gifts, and other contributions
- Maintain accurate donation records across all giving platforms
- Monitor donation and matching grant platforms at least twice per week, including FrontDoor / CyberGrants / Bonterra, Benevity, and Blackbaud / YourCause
- Monitor failed payments and assist with follow-up and resolution
- Support fundraising campaign setup, tracking, and reporting
Reporting & Data Management
- Setup and maintain custom reports within donor management systems
- Run weekly and monthly fundraising, donation, and engagement reports
- Maintain and update cash reporting spreadsheets
- Track donation trends and fundraising activity across systems
- Provide reports and donor data to the leadership and marketing teams as requested
- Support data organization and reporting for fundraising campaigns, events, sponsorships, and grants
Technology & Systems Support
- Support testing, upgrades, and configuration of YBLA’s custom membership software, Sable
- Assist with troubleshooting and quality assurance testing across systems
- Help organize, clean, charge, and assess laptops and technology equipment for programs and service abroad experiences
Operational & Program Support
- Support operational preparation for leadership programs, events, and service experiences
- Assist with administrative and organizational projects as assigned
- Support office organization and operational efficiency efforts
Systems & Platforms
- Bloomerang
- Neon
- GiveSmart
- Blackbaud / YourCause
- Benevity
- FrontDoor / CyberGrants / Bonterra
- Sable (YBLA Custom Membership Platform)
Preferred Qualifications
- Strong attention to detail and organizational skills
- Comfortable learning and managing multiple technology systems
- Strong administrative, reporting, and data-entry skills
- Experience working with spreadsheets, CRM systems, and reporting tools
- Ability to maintain confidentiality and accuracy with donor and financial information
- Self-starter with the ability to work independently and collaboratively
- Passion for YBLA’s mission and youth leadership development
Compensation & Reporting
- Compensation: $25 per hour
- Hours should be reported weekly
- Invoices and timesheets should be submitted monthly
- Position is paid monthly
Additional Notes
- Some in-office work will be required to support technology preparation and operational needs for programs and service experiences
- Administrative access to required systems will be provided as part of onboarding
Salary : $25