What are the responsibilities and job description for the Medical Front Desk Receptionist position at Yavapai Foot and Ankle Center?
Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients and will play a crucial role in ensuring a smooth and efficient operation of our medical office. This position requires excellent communication skills, attention to detail, and an openness to understanding medical terminology and office procedures.
Responsibilities
- Greet patients warmly and assist them with the check-in process.
- Schedule appointments and manage the clinic's calendar efficiently.
- Handle patient inquiries via phone and in-person with professionalism and courtesy.
- Maintain accurate patient records and ensure compliance with HIPAA regulations.
- Process medical billing, including insurance verification and collections.
- Review documentation for accuracy and completeness.
- Utilize Electronic Health Record (EHR) systems such as Nextgen for patient management.
- Perform clerical duties including filing, typing, and maintaining office supplies.
Qualifications
- Previous experience as a Medical Receptionist or in a similar administrative role within a healthcare setting is preferred.
- Familiarity with medical terminology, insurance processes, and medical billing practices is essential.
- Proficiency in using EHR systems; experience with Epic, Meditech, Athenahealth, or eClinicalWorks is highly desirable.
- Strong computer skills including Microsoft Office Suite; ability to operate multi-line phone systems effectively.
- Excellent customer service skills with a focus on patient satisfaction.
- Bilingual abilities are a plus to enhance communication with diverse patient populations.
- Knowledge of health information management practices and compliance standards is beneficial.
- Ability to handle sensitive information confidentially while adhering to HIPAA regulations. Join our team as a Medical Receptionist where you can make a meaningful impact on patient care while working in a supportive environment. We look forward to welcoming an enthusiastic individual who is committed to providing exceptional service in the healthcare field.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k) matching
- Paid time off
- Professional development assistance
Ability to Commute:
- Prescott, AZ 86305 (Required)
Ability to Relocate:
- Prescott, AZ 86305: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $22