Program Manager III (Revenue Cycle Manager) - CHS (Prescott)

Role

Major Duties, Responsibilities

• Recruits, trains, and ensures staff are qualified to perform job functions; provides supervision and support to staff; conducts performance evaluations.
• Oversees contracted services including cooperation with state agencies, writing RFP responses, contract compliance, budget management, data collection, and reporting requirements. Responds to calls from the public as needed.
• Ensures that department resources, including office supplies, space, and other shared items are efficiently utilized and oversees the operation of the site including equipment maintenance/repair, ordering general office supplies, and maintaining overall office appearance and cleanliness.
• Oversees the implementation of policies, procedures, and protocols and program evaluation and quality improvement.
• Assures compliance with Federal, State, and County requirements including day-to-day activities and reporting guidelines for all areas of responsibility. Oversees quality assessment, evaluation, and improvement.
• Performs other job-related duties as assigned.

Minimum Qualifications

Education:
Bachelor's Degree in Public Health, or closely related field.

Experience:
A minimum of two (2) years of experience in program management and supervision, to include two (2) years in public health or related field.

An equivalent combination of directly related work experience and education may substitute for the degree requirement on a year-per-year basis.

Additional Requirements:
Must possess a valid Arizona driver's license.
Must possess a current fingerprint clearance card Issued by the Arizona Department of Public Safety.

Other Skills

Required Knowledge, Skills, and Abilities:

Knowledge of:

• All pertinent facets of community health and community health education.
• Business English, spelling, grammar, punctuation, and composition.
• Clerical office practices and procedures.
• Research techniques and report writing.
• Current Microsoft Office software.
Filing and recordkeeping.

• Supervision and management.
• Financial and budget management.
• Public speaking.
• Customer service.
• Communicating effectively verbally and in writing and communicating orally in a face to-face setting and by telephone with public and employees.
• Establishing and maintaining effective working relationships with employees, other agencies, and the public.
Organization and adherence to detail.

• Provide effective leadership and guidance to staff while inspiring and motivating teamwork.
• Provide timely, accurate, professional, and confidential services and process documentation effectively in the prescribed timeframe.
• Adapt to changing circumstances by suggesting innovations, showing flexibility, and keeping informed of program changes through training, meetings, and written/electronic correspondence.
• Seek out and participate in professional activities and professional development.
• Comply with County and department policies and procedures and exercise good judgment in making decisions according to established guidelines and regulations.
• Respond to emergencies with a public health consequence according to the department Emergency Response Plan.
• Keep management informed of key operating issues affecting the department.
• Remain current in knowledge required to perform assigned duties.
• Handle confidential matters and maintain discretion always.
Act with courtesy, tact, and diplomacy.

• 10 Paid Holidays Per Year
• Annual Leave
• Employee Assistance Program (EAP)
• Health Care Insurance – Medical, Dental, Vision
• Life Insurance
• Long-Term & Short-Term Disability
• Retirement Plans
• Sick Leave
• Tuition Reimbursement Program

• 457 Deferred Compensation Program
• Dependent Health Care Insurance - Medical, Dental, Vision
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Short-Term Disability
• Supplemental Life (for employees & dependents)

• Part-Time, Temporary and Seasonal employees accrue Sick Leave based on hours worked.
• Part-Time employees have limited benefits available.
• Temporary and Seasonal employees are not eligible to accrue Annual Leave.