Key Account Manager - Warehouse & Logistics

SUMMARY:
Responsible for establishing mid and long-term business relationships with selected accounts to drive market share growth throughout the organization of the customers. This role will require a high proficiency of developing consultative relationships with all levels of customer contacts, example such as maintenance staff through executives. The overall goal is to prohibit attrition of existing customers and secure new business relationships to enable business growth. Extensive collaboration and team selling is required with Yaskawa Motoman through Regional Sales Managers, Integration Partners, and foreign Yaskawa affiliates to gain overall success. Key Account Managers are expected to already possess or can develop the competency to create a strong network of contacts within the accounts they are assigned.  

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Duties also include developing and managing the execution of the overall sales strategy for development of the selected Key Accounts.

• Gain preference and or specification for Yaskawa Motoman products and services within the assigned accounts. Develop corporate agreements with Key Account customers.

• Develop strategic sales plans to address corporate, engineering and plant level activities, and lead/coordinate pursuits through geographically based sales and support organization. This activity will also include coordination of globally based Yaskawa Motoman resources/entities when applicable.

• Promote after sales products and services to demonstrate the best cost of ownership for customers.

• Create senior level relationships (Director, VP, Executive) within selected Key Accounts to build long term business relationships

• Report competitor activities and market share at define “Key Accounts”

• Gain recognition as “the Yaskawa Motoman single point contact” with the decision-making customer contacts.

• Frequent travel is required. Must have a valid driver’s license and full coverage automobile insurance.

• International travel is likely, a valid passport must be maintained.


QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
Bachelor’s degree and 8-10 years related experience and/or training; or equivalent combination of education and experience.

OTHER SKILLS AND ABILITIES
Professional communication, written, verbal, and presentation skills are required. Extensive utilization of CRM software, Salesforce, and SharePoint, to maintain customer information.

Must be a self-starter and have excellent negotiating, communicating, and organization skills. Must have strong manufacturing and technical comprehension. Must be able to drive at night and fly on commercial aircraft.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.