Client Partner

Job Title: Client Partner

Location: Chicago, IL

Type: Full-Time Direct Hire W2

About YASH Technologie

sYASH Technologies is a leading global technology services and solutions provider, helping organizations reimagine operating models, enhance competitiveness, optimize costs, and drive business transformation. With nearly three decades of experience and a strong “glocal” approach, YASH combines deep local engagement with a world‑class portfolio of services, solutions, and products. We are trusted by numerous Fortune 500 clients worldwide. With 8,000 employees across 43 global campuses in North America, Europe, APAC and MEA, YASH offers a dynamic environment where innovation, collaboration, and authenticity drive success. Recognized as a Great Place to Work for 11 years, YASH empowers professionals to lead smarter, aim higher, and transform businesses through technology

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Job Descriptio

n:The Client Partner (CP) is the end-to-end owner of a client relationship. As the primary face of YASH to the client, the CP is accountable for account growth, commercial health, client satisfaction, and delivery success - building executive relationships, driving account expansion, and orchestrating internal teams to ensure commitments are me

t.In developing markets where a separate Account Executive role may not yet exist, the CP may also drive new client acquisition — identifying, pursuing, and converting prospects while maintaining ownership of existing account

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Key Responsibiliti

es:Client Ownership & Relationship Leaders

• hipServe as the trusted single point of contact for assigned client
• (s)Understand client structure, decision-makers, IT landscape, and budget cycl
• es.Build deep executive relationships and lead strategic governance/QB
• Rs.Act as the client’s advocate internally while ensuring commercial discipli

ne.Growth & Commercial Outco

• mesOwn account-level revenue, margin, and pipeline targe
• ts.Drive upsell, cross-sell, and expansion opportunities within existing accounts across SLs and geographi
• es.Own the entire L2C process; partner with Pre-Sales and Service Lines to shape and present winning proposa
• ls.In developing markets, proactively identify and pursue new customer contacts to expand YASH’s footpri
• nt.Lead client discussions on pricing, contracts, renewals, and change requests with support from Legal & Finan

ce.Delivery Orchestration & Engagement Oversi

• ghtDrive alignment with Service Lines to ensure quality delivery, SLA adherence, predictable execution, and strong client satisfacti
• on.Collaborate with SLs to align on resourcing, transitions, and risk mitigati
• on.Monitor client satisfaction and proactively address escalations or delivery ri

sksStrategic Account Planning & Expans

• ionMaintain a structured account plan including landscape, footprint, competitors, expansion strategy, e
• tc.Track renewals, upcoming initiatives, and white space opportunities within the clie
• nt.Contribute to thought leadership, case studies, and client advocacy effor

ts.Cross-Functional Leaders

• hipPartner with Business Development Leaders, SL Leaders, and Pre-Sales to shape integrated solutio
• ns.Drive coordinated pursuit motions (GTX/GTC) and ensure consistent governance across engagemen
• ts.Mentor junior team members supporting the accou

nt.Success Metr

• icsAccount revenue growth (% YoY); revenue quality; margin improvement on engagements; net new revenue if applica
• bleService line, geography, and revenue expansion within account
• (s)Reduction in delivery escalations and transition risks; Client satisfaction /
• NPSPipeline health and opportunity conversion r

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Required Skills & Qualificati

• ons:Typically, 4 years of experience, depending on account complexity — ranging from early-career MBAs with strong client acumen to seasoned account leaders managing strategic portfol
• ios.Proven ability to own, manage, and grow end-to-end client relationships — experience driving revenue, profitability, and delivery excellence across IT services or consulting engageme
• nts.Recognized as a trusted relationship builder — able to engage at multiple levels of the client organization, influence CXOs, and act as a strategic advi
• sor.Demonstrated business acumen — skilled at balancing client success with profitability; experienced in renewals, pricing, contracts, negotiations and financial managem
• ent.High aptitude and curiosity — able to connect technology, business, and strategy to create client va
• lue.Excellent communication, articulation, and executive presence to build lasting client tr
• ust.Collaborative, empathic, and influential leader – able to align internal teams to drive outcomes without formal author
• ity.Technically fluent and business-savvy — understands YASH’s technology portfolio and connects it to client priorit
• ies.Execution & detail-oriented; ensures commitments are met through structured governance and proactive problem-solv
• ing.Bachelor’s degree required; MBA or equivalent postgraduate degree prefer

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Compensation for this role includes a competitive base salary, performance-linked incentives, and long-term growth opportunities, along with a comprehensive benefits package aligned to local market pract