What are the responsibilities and job description for the Office Coordinator position at Yard Nique Inc?
Yardnique Family of Companies: Here’s what you need to know about working here: At Yardnique, we’re a FAMILY. We are passionate about our teams and creating opportunities for our Team Members is a priority. We credit our culture to the success we’ve shared over the past 29 years, and today, we rank 23rd in the nation's Top 100 Landscape companies. If you’re looking for an engaging and rewarding environment with plenty of room for growth, join our family of landscape lovers.
Job Title: Office Coordinator
Department: Operations
Job Summary
This position supports Yardnique’s branch office operations with timely and accurate business transactions, and adherence to established administrative processes. This position plays an integral role in creating and maintaining positive employee and client experiences.
Responsibilities
o Create an amazing first impression of Yard-Nique with professional and friendly greeting to all clients, visitors, and employees in-person, over the phone, and through email correspondence.
o Answer main office phone, screen, and distribute messages and inquiries to appropriate employees.
o Perform daily administrative tasks to ensure smooth office operations, including monitoring and coordinating the on-going maintenance of all office equipment, phone system and other information technology systems.
o Maintain positive working relationships with all internal and external partners on administrative needs and requests.
o Manage customer and vendor contracts, requests and correspondence via phone, email, fax, etc.
o Coordinate Certificate of Insurance (COI) requests and distribution.
o Partner with Accounting & Finance to manage secure access to online portals for all vendors and customer accounts.
o Support Finance with billing processes, including invoice distribution, customer inquiries, and coordination with internal teams.
o Plan, schedule, coordinate logistics of on-site special events, meetings, seminars, etc.
o Complete necessary business-related research, as needed.
o Ensure the utmost level of security and confidentiality of all business transactions, documents, records and proprietary knowledge.
o Partner with company leaders to manage supply and distribution of company equipment.
o Effectively manage ordering and distribution of office supplies for the branch; coordinate with managers to ensure all supplies are centrally tracked. Ensure the office is stocked, clean and remains tidy at all times.
o Act as liaison between main office and field managers, as needed.
o Manage daily activities associated with mail and package preparation, delivery and pick up.
o Assist with uniform inventory, ordering and vendor relationships.
o Compose and edit correspondence to vendors and customers.
o Less than 5% travel is expected in this position.
o Other administrative duties, as assigned.
Required Education and Experience
o 3 years experience in a related industry.
o Bilingual in English and Spanish required.
o Must be detail-oriented, flexible, able to manage multiple deadlines.
o Strong customer service orientation that demonstrates a positive, "can-do" attitude
o Ability to work well in teams and independently.
o Must have knowledge of Microsoft Office, Outlook, PowerPoint, Excel, and other programs to create email and other forms of communication to support the office.
o Excellent oral and written communication skills
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO Statement:
Yardnique, Inc. provides equal employment opportunities to all team members (employees) and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or expression), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local law. Yardnique hires and promotes individuals solely on the basis of their qualifications and in accordance with applicable laws.