What are the responsibilities and job description for the Lab Technician position at Yancey Bros. Co.?
Who We Are:
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts, and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset...our employees.
What You Will Be Doing:
As the Lab Technician, you will be responsible for the samples as they come into the lab. You will be required to input information from the sample forms into our database, prepare and process samples, and distribute sample reports. The Lab Technician is responsible for the daily cleanliness of the lab and monitoring supplies. Finally, the Lab Technician will provide customer service to our customers and fellow employees regarding the status of samples collected.
Primary Responsibilities:
- Sort incoming samples for data entry.
- Enter information from sample bottle labels into a computer program designed to track sample results.
- Maintain and update customer information and sample result files.
- Maintain a library of interpretative information and trend data.
- Assist the Oil Lab Analyst who analyzes samples by processing them using sophisticated analytical equipment. Equipment includes but is not limited to FT-IR machines, ICP Spectrometers, Particle Counters, Viscometers, hot plates, and microscopes.
- Communicate results that indicate possible problems requiring urgent action to customers, Service personnel, and PSSRs.
- Receive customer phone calls and answer questions concerning sample results
Additional Responsibilities:
- Maintain lab appearance and organization.
- Additional duties as assigned by manager.
Who We Are Looking For:
To be successful in this position, you should have strong attention to detail, follow documented procedures, and a desire to learn. You should possess a strong sense of urgency and a desire to provide superior customer service. The ability to take direction and work in a team environment is essential to this position as well.
Education/Experience:
- High school diploma or equivalent preferred
Required Qualifications/Skills:
- Excellent computer skills
- Good communication skills
- Use of Microsoft Office Applications
Preferred Qualifications/Skills:
- Basic understanding of equipment components
- Prior experience working in a lab setting and/or familiar with lab equipment
Values:
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
- Safety: We value the lives and health of our team and customers above all else.
- Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
- Teamwork: We work as one across our organization for the benefit of our customers.
- Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide.
- Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.
Ideal candidates will demonstrate the following values:
- Acting in a safe manner
- Exhibiting honesty and integrity
- Acting in a fair and ethical manner
- Team mentality
- Delivering quality results
- Embraces change/improvement
- Exhibiting superior customer service skills
- Exhibiting pride and ownership
- Working with a sense of urgency
- Exhibiting a winning attitude
What We Offer:
Yancey Bros. Co. offers a complete benefits package that includes aggressive compensation levels, full medical, vision, and dental coverage, employee wellness programs, paid vacations, and more.
Competitive Pay Structure
- Competitive Compensation
- Individual Bonus Opportunities Available
- 401k Plan Strong Company Match
- Employee Profit Sharing
- Financial Wellness Coaching
Employee Wellness Program
- Medical, Vision, Dental Insurance
- Prescription Drug Coverage
- Flexible Spending Accounts
- Short & Long Term Disability
- Group Life Insurance
Personal Time Off
- Paid Holidays
- Paid Sick Leave
Career Development
- Tuition Reimbursement
- Ongoing Training
- Advancement Opportunities