What are the responsibilities and job description for the Quality Programs and Procedures Manager position at Y12?
Location: Oak Ridge, TN
Job Title: Quality Programs and Procedures Manager
Career Level: Manager
Job Title: Quality Programs and Procedures Manager
Career Level: Manager
Job Specialty: General Quality
What You'll Do
The Quality Programs and Procedures Manager provides leadership for the Quality Programs organization. The Manager will be required to work closely with both internal and external stakeholders, and must collaborate within and across major organizations to achieve departmental and organizational goals. The Manager will also ensure that Quality programs deliverables are completed on schedule and on budget. In addition, this role provides Quality Programmatic oversight comprising but not limited to Issues Management, Performance Assurance, NQA-1, NAP-401.1, DOE O 414.1, 10CFR830, management assessments, quality audits, etc., and manages the oversight and quality programmatic activities, including the Quality Assurance Program Description, for CNS. The Manager will be responsible for maintaining and improving CNS Quality systems and processes to ensure best practices and compliance.
General Responsibilities:
- Directly participates in the development of programs and procedures related to quality, and directs oversight activities of those programs and procedures.
- Establishes organizational policies and strategy as needed or directed, and provides change management for continuous improvement.
- Conducts interviews, fact-findings, critiques, and extent of condition reviews in response to operational events.
- Assists in the development and implementation of various Quality training courses.
- Assists employees, other organizations, and suppliers with the interpretation and implementation of NQA-1 and DOE 414.1 requirements.
- Evaluates and coordinates a response and implementation of new or changing requirements.
- Develops and tracks metrics that provide oversight of quality processes on a continuing basis, and provides feedback to operating organizations of their performance.
- Provides direction on the focus of assessments and surveillances of quality elements identified in the QAPD.
- Acts as owner of multiple enterprise documents (QAPD, Procedures, Forms, etc.) with the responsibility to maintain and modify them when necessary.
- Oversees Enforcement Coordination of governing regulatory codes for Worker Safety/Health, Nuclear Safety, and Information Protection.
What You Can Expect
- Meaningful work and unique opportunities to support missions vital to national and global security
- Top-notch, dedicated colleagues
- Generous pay and benefits with a stable organization
- Career advancement and professional development programs
- Work-life balance fostered through flexible work options and wellness initiatives
Minimum Job Requirements
- Bachelor’s degree: Minimum 7 years of relevant experience.
- OR 15 or more years of education and/or relevant experience may be considered to satisfy educational and years-of-experience requirements for this posting.
- In addition, the applicant must meet the requirements of DOE O 426.2A (i.e., High School diploma and 3 years nuclear experience; or a DOE O 426.2A alternative).
Preferred Job Requirements
- Bachelor’s degree: Minimum 10 years of relevant experience. (Typical experience ranging from 10 to 15 years)
- Minimum 5 years of management experience.
- Experience in the management of quality requirements, quality control, general quality support, or significant experience in quality assurance activities.
- Ability to understand and resolve complex issues and communicate the resolution of those issues to regulators and staff.
- Demonstrated experience in effectively partnering and communicating with internal and external customers.
- Experience with process improvements, project management, and engineering processes.
- Knowledge of DOE Orders, NNSA Quality requirements (i.e. NQA-1), internal requirements, and industry best practices.
- Experience in developing key metrics and performance indicators (KPIs), tracking and interpreting KPIs, and adjusting organizational direction to drive behaviors for large programmatic activities.
- Experience with Tableau or other metrics tracking dashboards.
- Demonstrated ability to manage multiple tasks, priorities, and individuals concurrently.
Why Y-12?
You get #morethanajob. We encourage employees to achieve a healthy personal balance among home, work and the community. One of the ways we embrace work-life balance is by offering flexible work arrangements that provide alternatives to the traditional workweek, while still meeting business needs. Top talent and personal commitment mean more to our success than any other factors, so we reward our people with the kinds of benefits that make a positive difference in the quality of their lives. Benefits such as: medical plan, prescription drug plan, vision plan, dental plan, employer matched 401(k) savings plan, disability coverage, education reimbursement and many more. Want to stay healthy and fit but hate the cost of a gym membership? Take advantage of one of our onsite workout facilities and eat healthy in our onsite cafeterias. Much more than a workplace, at Y-12, you can build a career that lasts a lifetime.
Notes
The minimum education and experience for the lowest career level in the job posting range are listed under Minimum Job Requirements. Successful candidates hired into a higher career level than the minimum in the range must meet the requirements listed in the job leveling charts for the career level into which they are being hired.
If a range of Career Levels is posted, i.e., Senior Associate to Senior Specialist, internal applicants already in one of the Career Levels would come across at their current Career Level. Internal applicants currently in a lower level Career Level would move to the lowest posted Career Level.
Requires a Q clearance; however all qualified candidates will be considered regardless of their current clearance status. The ability to obtain and maintain a Department of Energy Q clearance is required.
This position may require entry into the Material Access Areas (MAA) and participation in the Human Reliability Program (10 C.F.R. Part 712), which requires successful competition of a DOE counterintelligence evaluation and may include a counterintelligence-scope polygraph examination.
This position may be categorized as a “designated position” identified by 10 C.F.R. Part 709, requiring successful completion of a DOE counterintelligence evaluation that may include a counterintelligence-scope polygraph examination.
CNS is a drug-free workplace. Candidates accepting a job offer will be required to pass a pre-placement physical, drug screening and background investigation. As an employee, you may be required to receive and maintain a security clearance from the United States Department of Energy in order to meet eligibility requirements for access to sensitive information or matter. U.S. citizenship is a requirement for security clearance applicants. All employees are subject to being randomly selected for drug testing without advance notification.
CNS is an equal opportunity employer. All qualified applicants will receive consideration for employment based on merit and without regard to race, color, religion, sex, sexual orientation, national origin, protected veteran status or disability.