Senior Service Center Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

As a Service Center Technician, you’ll play a vital role in ensuring the reliability and safety of cutting-edge mechanical and electrical equipment. You’ll tackle a range of hands-on challenges, from troubleshooting systems to performing critical maintenance and repairs. In this dynamic, team-oriented environment, your expertise will help keep our equipment running at its best—safeguarding both company and customer assets. You’ll also have the opportunity to connect with customers, deliver outstanding service, and make a meaningful impact every day.

Hourly Rate: $26 - 32

Shift: Monday: - Friday: 6am - 230pm

Responsibilities

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Create and maintain safe working environment and culture within the organization
• Take care of company property
• Demonstrates high impact culture through innovation, accountability and empowerment
• Must be able to function in a team environment
• Usually works with direct supervision but can work independently if needed
• Troubleshoot, repair and rebuild Electrical systems, Controls, and Electrical pumps
• Perform routine inspections, preventative maintenance and service on various products as directed. Diagnose and report any damage to the Manager.
• Create accurate and legible parts and repair list for assigned products. Review list of parts with Manager and obtain approval to continue with servicing and repair.
• Test all repaired equipment for proper operation and quality.
  
  

Skill Requirements

• Electrical and/or mechanical repair experience
• Work without direct supervision
• Technically sound
• Experience with Microsoft Office, including smart devices
• Demonstrates critical thinking and troubleshooting ability
• Synthesizes technical information and communicates it clearly
• Derives insight from customer experience to produce outcomes and solve moderately complex problems often in novel and unexpected ways
• Knowledge of DC electric and circuit testing skills
• Knowledge of AC electric motors, up to 500v systems
• Ability to read electrical schematics
• Ability to safely operate hand tools, power tools and lifting equipment
• Ability to demonstrate logical troubleshooting processes
• Familiarity with fluke meter and megger testing
  
  

Experience Requirements

• Work experience preferred
• 0 to 2 years of technical work experience, 1 year preferred
  
  

High Impact Behaviors

• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
• Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.
  
  

Why Xylem?

We believe in supporting our employees both professionally and personally. Our benefits include:

• Paid parental leave, maternity support, and fertility benefits
• Flexibility and hybrid work options where applicable
• Health, dental, and vision insurance from day one
• Emotional health and wellness programs and Volunteer program (Watermark)
• Paid time off (PTO)/Flexible time off (FTO) and paid holidays
• Career development, advancement, tuition reimbursement, and student loan forgiveness
• Generous retirement savings plan with company contribution
• Employee recognition and discount programs
  
  

The estimated pay range for this position is $26 - 31. Starting pay is dependent on multiple factors, such as skills, experience, and work location. At Xylem, we offer a competitive compensation package with a generous benefits package, including Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

 

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation