Operations Coordinator

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Operations Coordinator – Custom Pump

Why This Role Is Different

The Operations Coordinator – Custom Pump plays a critical role in keeping site operations running seamlessly. This position sits at the center of daily execution—supporting production, logistics, purchasing, mechanical design, quality, and customer coordination—while also owning site‑level administrative excellence.

You’ll have a direct impact on operational efficiency, communication flow, continuous improvement, and customer satisfaction, while helping create an organized, professional, and positive environment for employees, visitors, and vendors.

This role is ideal for someone who thrives in a manufacturing setting, enjoys coordinating across functions, and takes pride in bringing structure, clarity, and momentum to complex operations.

What You’ll Do (Key Responsibilities)

Operations & Cross‑Functional Coordination

• Coordinate with Sales, Planning, Purchasing, and Warehouse teams on inventory status and shipment execution.
• Partner with Project Managers and customers to communicate order progress and delivery updates.
• Support production and workflow coordination to ensure smooth day‑to‑day operations.
  
  

Purchasing, Logistics & Financial Support

• Process departmental invoices through the accounts payable system (Catalyst).
• Support purchasing activities, vendor coordination, and on‑site service providers.
• Assist with managing office supplies and site service needs.
  
  

Reporting, Metrics & Continuous Improvement

• Prepare and maintain operational reports, dashboards, and KPIs for leadership.
• Support continuous improvement initiatives by identifying inefficiencies and recommending process enhancements.
• Ensure documentation accuracy and support compliance‑related activities.
  
  

Administrative & Site Enablement

• Provide administrative support for documentation, records, and visitor logistics.
• Coordinate team meetings, workshops, and site events including logistics, materials, catering, and scheduling.
• Help create a well‑organized, professional environment that supports employee engagement and productivity.
  
  

Required Qualifications

What Makes You a Great Fit

• 5 years of experience in an administrative, operations, or coordinator role.
• Experience working in a manufacturing, industrial, or similar operational environment.
• Strong proficiency in Microsoft Office (Excel, Word, Outlook); ERP experience preferred (SAP).
• High attention to detail and strong organizational skills.
  
  

Preferred / Nice To Have

• Bachelor’s degree in Operations, Business, or related field (or equivalent experience).
• Previous project coordination or cross‑functional support experience.
  
  

Skills & Capabilities

• Strong communication skills with the ability to work across diverse stakeholders.
• Proven ability to manage multiple priorities in a fast‑paced environment.
• Results‑oriented with a continuous improvement mindset.
• Proactive problem solver with strong time‑management skills.
• Customer‑focused and collaborative team partner.
  
  

What We Offer

• Pay Range: $26.00 – $34.00 per hour (based on experience, skills, and location)
• Comprehensive benefits including:
• Medical, Dental, and Vision coverage
• 401(k) with company contribution
• Paid Time Off and paid parental leave
• Tuition reimbursement
  

At Xylem, you’ll join a purpose‑driven organization focused on solving water challenges through innovation, collaboration, and operational excellence—while building a career with long‑term growth potential.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

 

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation