Sales Operations Manager

XYBIX SYSTEMS, a leading innovative ergonomic furniture manufacturer located in Littleton, CO, is searching for a SALES OPERTIONS MANAGER to join their existing team! We manufacture customized sit-stand furniture for 911 dispatch centers, medical centers, public utilities, security applications, call centers, work-from-home professionals, gamers, and more! All of our products have fitness, health, and comfort designed into them for people in these fields.

If you enjoy working on a high performing team, love collaboration and a team environment – then you could be a great ‘fit’ with our company!

RESPONSIBILITIES will include but not be limited to:

• Develop, track, and report on individual and team KPIs, including activity metrics, pipeline health, conversion rates, forecast accuracy and quota attainment across all territories
• Build and maintain dashboards and reporting cadences that provide Sales Leadership with real-time visibility into performance and business trends
• Leveraging data-driven insights to drive accountability through the organization, identifying performance gaps and partner cross-functionally to develop and implement corrective actions
• Conduct regular pipeline reviews and forecast meetings to improve visibility, accuracy and sales execution
• Monitor pipeline health, identify stalled opportunities and conversion bottlenecks and recommend actions to improve sales velocity
• Own and continuously optimize the sales playbook, ensuring alignment with business objectives and adoption across the sales organization
• Standardize sales processes, stage definitions, and deal qualification criteria (e.g., MEDDIC/MEDDPICC or equivalent) to drive consistency and predictability
• Train and support Territory Managers and Sales Support Representatives (SSR) on sales process and tools
• Audit CRM and sales tool usage to ensure compliance, consistency and data integrity
• Lead, coach, develop and manage the SSR team, establishing clear performance expectations and fostering continuous improvement
• Serve as a trusted advisor, escalation point and operational partner to Territory Managers, SSR and Sales Leadership
• Manage pricing models, cooperative contracts, and approval workflows; ensure consistency and margin discipline across deals
• Manage customer contract review process, coordinating with legal/finance as needed
• Manage Request For Proposal/Bid process end-to-end — timelines, content, pricing, and submission
• Partner with Marketing and SSR to improve lead management, routing and handoff processes
• Own or co-own the sales tech stack (CRM, sales engagement, forecasting tools) as it relates to process and data integrity

Requirements

• 7 years in B2B sales, with 3 years in sales operations, enablement, or a hybrid sales leadership/ops role
• Bachelor’s degree or equivalent experience
• Track record building or managing KPI frameworks and pipeline processes
• Experience owning a sales playbook or methodology rollout
• Direct experience with pricing/contract management and RFP processes, preferred
• Strong analytical skills; fluent in CRM reporting and forecasting tools (e.g., Salesforce, HubSpot)
• Comfortable holding people accountable via data, not just relationships
• Detail-oriented, collaborative, process-minded
• 10% travel required

Position Status: Full-time, exempt

Location: Remote

Compensation: $110,000 - $125,000

Benefits:

• Paid time off, holiday pay.
• Medical, dental, and vision insurance; company contribution toward health premiums
• 401k with 4% company match after a year.
• Long term disability and employee life insurance.
• Discretionary annual performance bonuses.
• Career advancement options!

Equal Employment Opportunity Statement

Xybix Systems is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, gender identity, or gender expression), national origin, age, disability, genetic information, marital status, military or veteran status, political affiliation, parental status, membership in an employee organization, retaliation, or any other status protected by applicable federal, state, or local law.

Reasonable Accommodation Statement

Xybix Systems is committed to providing reasonable accommodations to qualified individuals with disabilities and disabled veterans throughout the application and hiring process. If you need assistance accessing job openings or completing an application due to a disability, you may contact Human Resources by email, phone, or other available means to request accommodation. Accommodation requests may be made at any time.