IT Procurement Specialist

Who We Are

Xtensys is a rapidly growing managed service provider delivering innovative technology solutions to health systems, beginning in New York and expanding nationwide. Owned by two industry leaders with a strong focus on advancing rural and community healthcare, Xtensys is executing several major initiatives and scaling quickly. With a team of more than 500 professionals, we are building a people-centered culture rooted in collaboration, innovation, and strategic thinking.

We are seeking an experienced IT Procurement Specialist, to support our continued growth and commitment to deliver exceptional client outcomes. As our IT Procurement Specialist, you will be a customer-first problem solver who brings a natural customer service mentality paired with relentless follow-through. You possess a proven ability to work seamlessly, communicate effectively, and truly thrive within a geographically distributed team environment.

Work Arrangement: This is a Hybrid role (in the Upstate NY region), requiring a minimum of up to three days per week onsite to manage internal and customer strategic IT procurement tasks, and centralized procurement activities. Reliable transportation is required.

Why Join Us?

• MissionDriven Work: You are the "bridge" ensuring technology serves health systems and their patients when they need it most.
• Autonomy & Ownership: We trust you. You’ll lead projects, define success, and manage complexities with total support.
• A Culture of Innovation: Have a fresh perspective? We want it. We encourage risktaking and continuous improvement.
• Continuous Growth: We fuel your "restless curiosity" with opportunities to expand your skillset and mentor others.
  
  

The Role:Your Mission:

As our next IT Procurement Specialist, you will serve as a key contributor to our mission of operational excellence. In this hybrid role located in Ithaca, NY, you will lead and perform a variety of assignments which include, but are not limited to, inventory management, procurement of IT equipment, software and services. You will lead and conduct spend analysis, develop sourcing strategies, assess market trends, and perform complex cost and price analysis.

What You’ll Do Day-to-Day:

• Own the IT Queue: Actively manage and resolve procurement and asset requests within our managed IT ticketing queues, ensuring prompt service delivery
• Drive Supplier Excellence: Monitor supplier performance and lead the swift resolution of any delivery, hardware quality, billing, or service issues
• Analyze Supply & Demand: Utilize data metrics to anticipate tech needs, create new purchase orders, and expedite requests to align with our IT deployment schedules
• Maintain Order Visibility: Review all hardware and software orders daily, providing proactive updates regarding equipment shortages and precise ETAs
• Uncover Cost Savings: Track trends in standard IT hardware to identify costsaving opportunities and annual renewal negotiations for IT service contracts
• Master IT Inventory & Compliance: Oversee comprehensive inventory management through scheduled audits to maintain precise stocking levels while ensuring all activities strictly comply with company policies and regulations
• Adapt & Scale: Tackle new operational challenges and take on other dynamic procurement duties as assigned
  
  

Who You Are & What You’ll Bring

Proven Track Record:

• Experience: Two to four years of experience in purchasing, procurement, planning, supply chain, IT, or related roles
• HighVolume Execution: Ability to manage and prioritize high volume of transactional procurement activities
• Precision & Data Integrity: Unwavering attention to detail with focus on data accuracy, and thorough workflow documentation
• Foundational IT Knowledge: A strong understanding of standard IT hardware, software licensing, and computer components, allowing you to build out equipment solutions as needed
• IT Procurement Expertise: Demonstrated experience managing procurement lifecycles, processing purchase orders, and analyzing supply/demand data against deployment schedules
• Vendor & Contract Management: Proven track record of building strategic vendor relationships, resolving complex supplier issues (billing, quality, delivery), and assisting with annual contract renewals
• Inventory & Queue Management: Experience handling ticketing queues and executing structured inventory audits to maintain optimal stocking levels
• Compliance & Detail Focus: Experience navigating company policies and regulatory frameworks to ensure fully compliant and auditready purchasing workflows
  
  

Education/Certifications: High school diploma is required; Associate degree (or higher) is preferred

Communication: Strong ability to effectively communicate, build and maintain collaborative relationships with strategic IT vendor partners

Travel Requirements: up to 5% (as required)

Physical Readiness: Capability for sedentary work, including sitting for long periods and occasionally exerting up to 10 pounds of force.