What are the responsibilities and job description for the Mailroom clerk position at XPB Americas?
Daily tasks and responsibilities include, but are not limited to the following:
- Demonstrate flexibility in satisfying customer demands which include shipping and receiving, mail services, and records
- Provide the highest level of prompt and friendly customer service
- Monitor and ensure well-maintained tidiness in office workstations, break areas, and other office space
- Maintain all logs and reporting documentation in a timely manner
- Ensure inventory of shipping supplies is up to date; replenished with adequate quantities in a timely manner
- Receiving package deliveries and preparing outgoing package shipments (courier, UPS, DHL, and FedEx)
- Receiving material shipments and re-stocking, ensuring the storage spaces are maintained orderly
- Lifting heavy boxes, files, or paper when needed
- Take directions from supervisor or site manager
- Participate in cross-training in print and tax processing support
- Provide backfill as needed
- Availability for overtime during busy season
QUALIFICATIONS:
- 2 years of customer service experience
- High school diploma or equivalent (GED)
- Computer experience (Microsoft Office and/or Google Workspace. i.e. Word, Excel, E-mail, etc.)
- Excellent verbal and written communication skills
REQUIREMENTS
- Strong organizational skills, attention to details
- Ability to work with minimal supervision
- Ability to run a variety of tasks while fostering teamwork
- Ability to learn various programs and applications
- Ability to lift up to 55 lbs.
- Ability to consistently adhere to business procedure guidelines and policies, and company safety standards
- Accountability to meet the employer's attendance policy
- Ability to take and follow directions
- Professional presence
"The pay range for this position starts at $17/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."
Exela is a proud sponsor of the 100,000 jobs Mission to employ America's veterans. We believe that hiring veterans is not only the right thing to do for veterans, but it's a great thing to do for our business. Our Nation's military veterans represent the best this country has to offer and they bring meaningful skills to the workplace. Additionally we are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identification, disability or veteran status.
EOE/Minorities/Females/Veterans/Disabled
Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.