What are the responsibilities and job description for the Customer Services Associate / Dorm position at XPB Americas?
Customer Service Rep
Key responsibilities may include:
* Valid Driver License - Must be able to drive a golf carts and Transit Van
* Must be able to work Monday thru Saturday 8am to 6pm and Saturday's 11am to 3pm - shifts will vary from 8am to 1pm or 1pm to 6pm and Saturday 11am to 3pm
* Must be able to deal with high volume shipments from all courier
- Operate mailing and shipping & receiving
- Operate mail equipment, golf carts
- Order supplies and update employee lists
- Pick-up and deliver mail, parcels, to customers
- Lift large bundles of mail, overnight packages and shipments
- Handle time-sensitive material like confidential, urgent packages
- Provide courier & messenger services
- Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
- Demonstrate flexibility in satisfying customer demands in a high volume, production environment
- Consistently adhere to business procedure guidelines
- Take direction from supervisor or site manager
- participate in cross-training
- Maintain all logs and reporting documentation; attention to detail
- Adhere to all safety procedures
Perform other tasks as assigned
Key responsibilities may include:
* Valid Driver License - Must be able to drive a cargo van, golf carts and Transit Van
* Must be able to work Monday thru Saturday 8am to 6pm and Saturday's 11am to 3pm - shifts will vary from 8am to 1pm or 1pm to 6pm and Saturday 11am to 3pm
* Must be able to deal with high volume shipments from all courier
- Operate mailing and shipping & receiving
- Operate mail equipment, golf carts
- Order supplies and update employee lists
- Pick-up and deliver mail, parcels, to customers
- Lift large bundles of mail, overnight packages and shipments
- Handle time-sensitive material like confidential, urgent packages
- Provide courier & messenger services
- Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
- Demonstrate flexibility in satisfying customer demands in a high volume, production environment
- Consistently adhere to business procedure guidelines
- Take direction from supervisor or site manager
- participate in cross-training
- Maintain all logs and reporting documentation; attention to detail
- Adhere to all safety procedures
Perform other tasks as assigned
XBP Global is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, creed, religion, national origin, ancestry, citizenship status, age, disability, sex/gender, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
EOE/Minorities/Females/Veterans/Disabled
Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.