What are the responsibilities and job description for the Bilingual Customer Service Support position at Xpand Staffing?
Job description:
We are looking for a competent Office Assistant to help with the organization and running of the daily administrative operations of the company. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.
Responsibilities
- Organize office and assist associates in ways that optimize procedures
- Sort and distribute communications in a timely manner
- Create and update records ensuring accuracy and validity of information
- Schedule and plan meetings and appointments
- Monitor level of supplies and handle shortages
- Resolve office-related malfunctions and respond to requests or issues
- Coordinate with other departments to ensure compliance with established policies
- Maintain trusting relationships with suppliers, customers and colleagues
- Perform receptionist duties when needed
Skills
- Working knowledge of office equipment
- Thorough understanding of office management procedures
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Excellent written and verbal communication skills
- Fluent in English and Spanish
- Proficiency in MS Office
- Experience working in a construction setting
Hours are from 8am-5pm
Administrative Duties:
- Scheduling
- Running errands
- Stocking supplies
- Answering and routing phone calls
Job Type: Full-time
Benefits:
- Health insurance
- Paid time off
Education:
- High school or equivalent (Preferred)
Experience:
- Office : 3 years (Required)
- Experience in NetSuite (3 years)
- 5-10 years of customer service experience
Language:
- English and Spanish (Required)
Salary : $19