Director of Sourcing

The Director of Sourcing leads Vista’s global charter sourcing operations, overseeing a 24/7 team responsible for securing high-quality aircraft solutions across all Vista brands, including XO. This role drives sourcing excellence through strong vendor partnerships, fast quote turnaround, compliance awareness, and real-time coordination with Sales, Client Services, Operations, and Fleet teams. With a focus on execution speed, accuracy, recovery readiness, and margin protection, the Director ensures sourcing solutions meet the demands of Vista’s global client base while mentoring and evolving a high-performing, globally distributed team. This role reports to the Senior Director, XO Client Services.

Responsibilities

• Lead a high-performing, 24/7 global sourcing team responsible for delivering timely and high-quality off-fleet charter aircraft solutions across Vista’s brands, including XO
• Manage complex sourcing requests across regions and aircraft categories, including the evaluation of off-fleet options that meet client needs, product, and urgent recovery scenarios such as AOG events
• Ensure the team sources, manages, and appropriately relays aircraft options for client-facing teams, based on mission fit, timing, and region.
• Track and manage sourcing team performance to outcomes-based metrics.
• Establish and manage reports and dashboards to evaluate performance, monitor sourcing trends, and identify staffing or coverage gaps across shifts.
• Collaborate with internal stakeholders (e.g., Sales, Client Services, Operations) to support dynamic demand, and ensure sourcing solutions are timely and responsive
• Maintain strong vendor relationships across aircraft categories and regions to support sourcing capacity, rate integrity, and service quality
• Serve as a sourcing SME and escalation point for internal stakeholders, especially when Vista fleet support is unavailable.
• Support sourcing for both Vista and XO products, understanding differences in trip lifecycle and approval tiers.
• Partner with product and tech teams to identify sourcing process improvements, focused on system enhancement and sourcing logic.
• Lead hiring, training, coaching, and performance development across the team.
• Communicate a vision of excellence, set clear goals, and drive team results by integrating vendor insights, volume trends, system enhancements, and support feedback.
• Ensure fast turnaround times, quote integrity, and aircraft accuracy in souring responses, especially in high-pressure use cases.
• Manage workload planning, shift scheduling, and global 24/7 sourcing coordination.
• Contribute to Vista’s strategy across charter growth and recovery by integrating vendor insights, pricing trends, service quality, and trip execution standards.
  
  

Required Skills And Experience

• Minium 3-5 years of experience in private aviation, ideally with direct exposure to charter operations and quoting platforms (e.g., Avinode).
• At least 3 years of people management experience, preferably in a high-pressure, time-sensitive operational environment.
• Strong coordination and leadership skills, with the ability to support teams across time zones and respond to 24/7 operational demands such as AOG, urgent recovery, and charter requests.
• Excellent organizational, communication, and decision-making skills, especially in a fast-paced, dynamic environments.
• Ability to navigate complex vendor or operator relationships, supporting both immediate quoting needs and long-term sourcing strategy.
• Comfort with ambiguity and shifting priorities; thrives in entrepreneurial culture where systems and processes are continually evolving.