What are the responsibilities and job description for the Inside Sales Specialist position at XLP_TPH?
Inside Sales Parts Specialist
Reports To: Call Center Manager
Direct Reports: No
Status: Full-Time
Salaried
Division: Store Operations
Job Purpose:
The Inside Sales Representative will handle high volume incoming sales inquiries and help customers with their purchases.
Key Job Responsibilities:
- Answer high volume incoming calls
- Answer customer’s automotive parts questions
- Enter orders promptly and accurately
- Assist customers with quotes
- Available Monday thru Saturday 7:30 am to 6:30 pm
- Properly greet and thank the customer for calling XL Parts
Requirements:
- ASE Certified preferred but not required
- Knowledge of Auto Parts or the automotive industry
- Experience in Auto parts sales
- Must have reliable transportation
- Dress code, must maintain a professional appearance at all work times
Benefits:
We offer a competitive compensation plan complete with attractive benefits offerings that include (not limited to) medical, dental, vision, life insurance, 401k, paid time off and opportunities for advancement.
Environmental/Occupational Health and Physical Requirements:
Typical 9-hour day to include reaching, standing, walking, kneeling, lifting and carrying. To perform the duties of this job the employee must be capable of working in a fast-paced environment. The heavy lifting of 50lbs or more may be required. Employee also share the responsibility to perform routine housekeeping activities such as dusting, sweeping, mopping, restroom cleaning and changing trash can liners.
XL Parts and The Parts House (TPH) a Marubeni Group is an Equal Opportunity Employer. All employment is contingent upon a successful background check and drug screen that meets the Company’s guidelines for employment.