Safety Operations Specialist

About the Role

This position is also open in Singapore; Beijing, China; Shanghai, China. We are looking for a detail-oriented and highly execution-focused Safety Policy Operations Manager to join our international Trust and Safety team.

In this role, you will be responsible for risk monitoring, emergency response, and operational optimization across our global content platform, ensuring content safety, user protection, and regulatory compliance worldwide.

Responsibilities

• Monitor platform risks and establish risk early-warning mechanisms to enable timely detection and response to critical incidents.
• Coordinate cross-functional resources to manage risk incidents, including violations, anomalous user behavior, and fraudulent or malicious activities.
• Work closely with moderation teams to ensure effective implementation of risk mitigation strategies and continuously improve operational processes.
• Analyze risk data and operational metrics to identify emerging trends, evaluate mitigation effectiveness, and support ongoing improvements in risk governance.

Qualifications

• Bachelor’s degree or above in any field; background in Computer Science, Data Science, Law, or Public Administration is a plus.
• 3 years of experience in internet risk control, Trust & Safety operations, content moderation, or related operational roles.
• Strong understanding of content safety risks, fraudulent tactics, and common abuse patterns, with hands-on experience handling complex risk scenarios.
• Strong analytical and execution capabilities, with the ability to drive solutions effectively under pressure.
• Fluent in English and comfortable working in cross-cultural, multi-time-zone environments.

Preferred Qualifications

• Experience in Trust & Safety operations, risk control operations, or anti-fraud for content platforms.
• Experience collaborating with policy teams, moderation teams, vendor teams, or international teams.
• Experience participating in risk governance or safety initiatives at large internet companies or content platforms.
• Chinese as a working language.

Pay range and compensation package

The annual base salary range for this position is $100,000 – $145,000 USD. Actual compensation will depend on experience, skills, and qualifications.

Equal Opportunity Statement

Xiaohongshu (rednote) is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.