What are the responsibilities and job description for the People Operations Coordinator position at Xerxes?
Summary
Reporting to the Senior HR Manager – Xerxes, the People Operations Coordinator plays a critical role in keeping people operations running smoothly at the plant level. This role delivers frontline HR and administrative support while partnering closely with HR Business Partners across the U.S. and Canada to execute transactional HR processes accurately and on time. The impact of this role is felt by daily supporting employees, ensuring compliant onboarding, and maintaining reliable HR operations that enable the business to perform.
Key Responsibilities
Why Join Mattr?
Xerxes, a division of Mattr is the largest manufacturer of underground fiberglass storage tanks in the world. With nearly 40 years of direct industry expertise, we are recognized as both a leading innovator and a trusted brand. We are always looking to add great people to the Mattr family, people whose skills and goals match our mission and values. If you are looking for an opportunity to work in a dynamic team environment where integrity and passion drives operational excellence, Mattr is for you!
Applications will be accepted until the position is filled. We thank all applicants for their interest, but only those selected for an interview will be contacted. All recruiting activities are managed via our applicant tracking system. Please apply online to be considered for this opportunity.
Mattr is an equal opportunity employer.
Reporting to the Senior HR Manager – Xerxes, the People Operations Coordinator plays a critical role in keeping people operations running smoothly at the plant level. This role delivers frontline HR and administrative support while partnering closely with HR Business Partners across the U.S. and Canada to execute transactional HR processes accurately and on time. The impact of this role is felt by daily supporting employees, ensuring compliant onboarding, and maintaining reliable HR operations that enable the business to perform.
Key Responsibilities
- Serve as the primary point of contact for visitors and employees, answering general HR questions related to benefits, vacation, attendance, payroll, and policies
- Provide operational and administrative support, including processing incoming mail, coordinating local events, maintaining office supplies, and attending daily management meetings
- Support payroll processing and employee attendance tracking
- Facilitate HR onboarding sessions for new hires, including I-9 verification (U.S. only)
- Assist new employees with email authentication and access to HR systems, LMS, and related tools
- Create HR letters, process special pay requests, reset system passwords, and maintain accurate employee files
- Provide LMS support and escalate HR issues to HR Business Partners as required
- Actively participate in health, safety, and environmental activities by attending safety corners, completing hazard IDs and ASAs, and promoting a strong safety culture
- Communicate effectively with plant leadership, production employees, HR Business Partners, and the Senior HR Manager to ensure consistent HR support and information flow
- Minimum 3 years of relevant HR or administrative experience
- Post-secondary degree/diploma in Human Resources or equivalent experience
- Strong MS Office skills are required
- Strong communication skills to support employees and collaborate with internal stakeholders
- Ability to manage multiple transactional HR activities with accuracy and confidentiality
- SAP, Oracle based systems and payroll experience is nice to have
- Experience working in a unionized environment is preferred
Why Join Mattr?
- Medical, dental & vision coverage with HSA contributions
- 401(k) with company match, vested immediately
- Attractive incentive bonus plans
- Employer-paid Life, AD&D, and Long-Term Disability insurance
- Wellness incentives
- Free Employee Assistance Program (EAP)
- Discounts on fitness, shopping & travel (Blue365, LifeMart & more)
Xerxes, a division of Mattr is the largest manufacturer of underground fiberglass storage tanks in the world. With nearly 40 years of direct industry expertise, we are recognized as both a leading innovator and a trusted brand. We are always looking to add great people to the Mattr family, people whose skills and goals match our mission and values. If you are looking for an opportunity to work in a dynamic team environment where integrity and passion drives operational excellence, Mattr is for you!
Applications will be accepted until the position is filled. We thank all applicants for their interest, but only those selected for an interview will be contacted. All recruiting activities are managed via our applicant tracking system. Please apply online to be considered for this opportunity.
Mattr is an equal opportunity employer.