What are the responsibilities and job description for the Retail Sales Representative position at Xclusive Trading Inc?
Company Description
Xclusive Trading Inc., operating as an authorized retailer for Metro by T-Mobile, is committed to providing simple, affordable, and high-quality wireless solutions. Focused on empowering prepaid customers, we deliver flexible and transparent services with no contracts or hidden fees. Our goal is to ensure everyone has access to a reliable network that complements their lives without exceeding their budgets. Inspired by the resilience and determination of our customers, we strive to bring real value and connectivity to their everyday lives.
Role Description
The Retail Sales Representative is a full-time, on-site position located in Fort Myers, FL. In this role, you will assist customers with selecting Metro by T-Mobile plans and products to suit their needs, provide exceptional customer service, and educate customers about the features and benefits of wireless products. Additional responsibilities include achieving sales goals, maintaining product knowledge, restocking inventory, and ensuring the retail space is welcoming and organized.
Qualifications
- Proficiency in Retail Sales and Sales techniques to effectively meet or exceed sales targets
- Strong Customer Service and Communication skills for building meaningful customer connections
- Comprehensive Product Knowledge to educate customers about wireless plans, devices, and accessories
- Ability to work as part of a team in a fast-paced retail environment
- Basic computer literacy and ability to operate point-of-sale systems
- High school diploma or equivalent required; additional certifications in sales or customer service are a plus
- Experience in retail or the wireless industry is advantageous but not required