Medical Assistant/ Receptionist - OTC XCELL MEDICAL GROUP

Job Description

Front Office Receptionist- Administrative Assistant

Xcell Medical Group, a very busy multi-disciplinary physical medicine office in Elyria, OH is seeking a friendly, outgoing motivated front office associate to join our team. This position is full-Time, Mon- Friday with no weekends!

Our facility is known for our friendly, outgoing, and professional staff which begins with the front office. You will have the opportunity to work with different health professionals including medical providers, chiropractors, rehab assistants, and medical assistants as well as the most wonderful patients in the world!

Our perfect candidate is a fun-loving, charismatic, task-oriented, outgoing, logical thinking, multi-tasking leader with keen attention to detail who is willing to go the extra mile to make sure our patients are treated with the highest level of care. The ability to learn new systems quickly is an absolute must in this position. Our front office staff must possess amazing communication skills, have excellent phone etiquette, and make everyone who walks into our office feel welcomed. Must be able to work 830am- 6pm Monday, Tuesday, and Thursday, Wednesday 730am-5pm, and Fridays from 830am-12Noon. No Weekends or Holidays!

Basic Responsibilities include:

• Greeting patients and guests
• The ability to interpret data and apply it accordingly
• Scheduling for multiple providers
• The ability to take control during difficult situations and find effective solutions
• Patient file preparation and management
• Collecting payments and setting up a payment arrangement with patients
• Basic insurance knowledge
• Data entry
• Manage multiple providers' schedules and patient flow
• Multitasking while building and maintaining patient relationships as well as relationships with referral sources
• In-office marketing of our current promos and events

Orthopedic/ Physical Medicine/Chiropractic experience is a plus but not needed, but front office or customer service experience greatly encouraged. Medical Assistants looking for more of an administrative role are encouraged to apply.

Administrative Duties:

• Scheduling
• Sorting and sending mail
• Answering and routing phone calls
• Greeting visitors
• Updating EHR Files
• Maintaining the appearance of the front office

Setting:

• Medical

This Company Describes Its Culture as:

• - quality and precision-focused
People-oriented
• - supportive and fairness-focused
Team-oriented
• - cooperative and collaborative

Work Location: In person