What are the responsibilities and job description for the Customer Relations Representative ENTRY LEVEL position at Xcel Management Inc?
- Establishes, implements, and directs sales training programs to ensure the maximum effectiveness of the company's sales efforts.
Responsibilities
- Determines sales training needs for the organization, divisions, or departments.
- Develops and directs sales training plans, programs, and procedures.
- Coaches trainees on a variety of effective sales techniques.
- Oversees the set up and maintenance of training facilities.
- Contacts and schedules lecturers, motivational speakers, and sales, technical, or product specialists.
- Prepares reports on progress of sales trainees during training periods.
- Keeps informed of new training methods, competitor techniques, and pending introduction of new company products to ensure current and effective training programs for sales personnel.
- Analyzes performance of sales personnel to determine need for additional training.
- *The company reserves the right to add or change duties at any time.
Qualifications
- Education: Bachelor's degree in business administration or related field
- Experience: 3-5 years of related experience; or the equivalent combination of education and experience