Shipping Receiving/Mailroom Clerk

About XBP

XBP Global is a workflow automation leader that leverages decades of industry experience, global footprint and Agentic AI to rethink business process automation and enable digital transformation for our clients. We are approximately 11,000 professionals strong, present across 20 countries, and support over 2,500 clients worldwide.

Job Description

Customer Service Rep

Duties And Responsibilities

• Sort, deliver and pick-up mail and packages according to established time frames and service standards.
• Prepare materials for mailing including: addressing, stuffing envelopes and making labels.
• Ensure that all mail and packages are properly labeled for mailing, with correct postage utilizing automatic postage meter machines.
• Be able to learn international shipping (Previous experience helpful)
• Verify and correct mail using available tools.
• Maintain all logs and reporting documentation as required.
• Assist with loading and unloading of deliveries as needed.
• Maintain shipping and receiving area as required.
• Receive and log all incoming items, letters and packages, including certified, registered, return receipt, UPS, Federal Express and DHL.
• Keep supervisor/manager advised of associate or employee moves or requests, and other related matters.
• Coordinate special messenger services, air freight, etc.
• Assist with security and monthly measurement reports as required.
• Pick up mail at the post office as required
  
  

The successful job seeker must be able to demonstrate the following qualifications:

• High school diploma or equivalent (GED) preferred
• Minimum of 1 year customer service related experience preferred
• Minimum of 6 months demonstrated knowledge and experience in Mailroom Operations
• Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment
• Competency in performing multiple functional tasks
• Ability to meet employer's attendance policy
• Keyboarding and windows environment PC skills
• Lifting up to 50 pounds
• Standing for long periods of time (8 hrs/day)
• Significant walking
• Flexible scheduling (Monday through Friday), varied starting time
• Shifts are 8 hours/day, 40 hours/week, and overtime as required
• Clean driving record
  
  

"The pay range for this position starts at $21.95/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.”

Disclaimer

XBP Global recruiters or representatives will only contact you from emails ending with @xbpamericas, @xbpasia, @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a cheque into your personal bank account during the recruitment process.