Quality Assurance Specialist

POSITION AVAILABLE: Wyoming Child & Family Development, Inc. is now scheduling interviews for a Quality Assurance Specialist.  This is a full-time position for 40 hours a week 200 days a year.   We offer a complete benefits package, no weekends, and most major holidays off as well as an extended winter break. For more details, including the complete job description, and to apply please visit: www.wyomingchild.org. We look forward to visiting with you!

Flexible location within our service area.

The base hourly rate is $21.27.

For Questions, please contact Cami at cmann@wyomingchild.org

Application deadline: June 16, 2026.

“This institution is an equal opportunity provider.”

Job Summary

The Quality Assurance Specialist ensures the accuracy, completeness, and compliance of electronic child files and data in the agency’s software system. This position supports the preparation of local, state, and federal reports by conducting regular file reviews and data audits. Collaboration with fellow Quality Assurance Specialists and program managers is essential to maintain consistent data standards and practices. The Specialist also assists with staff training and provides technical support to ensure correct documentation and software use. Coordination with the Systems Administrator is required to manage user setup and access. Strong attention to detail, teamwork, and communication are critical to success in this role. The position must be based at a WCFD site for the entire orientation period, with potential for hybrid work thereafter.

Required Skills/Abilities:

• Skilled in delivering training through various methods to accommodate diverse adult learning styles.
• Understanding of systems thinking and the connection between data, documentation, and service delivery.
• Exceptional organizational skills and meticulous attention to detail.
• Reliable, organized, and detail oriented
• Must possess strong problem-solving skills
• Demonstrated ability to follow both written and verbal instructions accurately
• Excellent interpersonal skills are required to collaborate with individuals with diverse ranges of personalities, backgrounds, and knowledge bases
• Strong communication skills are essential to interact with staff, children, families, and the broader community.
• Must have effective stress management strategies and the ability to maintain composure in challenging situations.
• Flexibility is key; the ability to adapt to changing daily routines is required.
• Bilingual candidates are preferred.

Education and Experience:

• Must have a High School Diploma or a G.E.D. and be 18 years of age (state requirements).
• Must be willing to attain additional training or certifications, which may be required by Wyoming Child and Family Development, Inc.
• WCFD will only accept college degrees from accredited institutions recognized by the U.S. Department of Education.

Job Type: Full-time

Pay: From $21.27 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $21