Venue Operations Manager

Wychmere Beach Club is seeking to hire a full-time, year-round Venue Operations Manager. The Venue Operations Manager's main responsibility is to lead the execution of weddings and other various events. The Venue Operations Manager leads the event staff in providing the highest levels of service to our guests as well as ensuring that proper event set up is completed prior to each event.

The ideal candidate will have experience working in banquets, catering or a high end food & beverage environment and possess the ability to execute luxury events with a high attention to detail. This individual will also be responsible for assisting with the hands-on training of the event staff while creating an unsurpassed luxury event experience for our clients and guests.

QUALIFICATIONS:

We are looking for a service oriented individual who is dynamic, hands-on and has a passion for excellence in guest service. The ideal candidate enjoys being detail oriented and has prior experience as a manager or supervisor within a food & beverage or catering environment.

Required Experience/Skills:

· 1-2 years of supervisory or management experience within a luxury / high-end food & beverage environment required

· Proficient in Computer skills – Microsoft Office and POS systems

· Availability to work flexible hours, especially evenings and weekends in season

· Exceptional organizational, written and verbal communication skills

· Experience in a fast paced environment and ability to multi-task and work well under pressure while still being detail oriented, calm and personable

· Must be able to stand for long periods of time

· Must be able to work in outdoor environments

· Must be able to lift up to 40 lbs

Core Duties:

This is intended to represent the key duties for this position. Responsibilities include, but are not limited to:

· Ensure event spaces are maintained with the highest standards of cleanliness and ambiance at all times (temperature, lighting, etc.) through opening and closing procedures

· Perform daily walkthroughs in all venue spaces and store rooms to ensure full compliance with Department of Health regulations along with brand standards

· Attend all BEO meetings. Review all BEOs for assigned events as well as all Change Logs.

· Conduct daily pre-shift meetings with event staff

· Oversee event staff to ensure all events are properly set and carried out according to guest satisfaction

· Supervise Dining Room Attendants and assist when necessary in the set-up of all venue spaces and / or on-site ceremonies

· Follow up on special vendor and guest requests

· Routinely review and approve employee time cards

· Complete and perform cash bar bank deposits, bank drops, change order, bar banks

· Effectively collaborate between departments to ensure a positive experience for guests and employee

· Performs other related duties as assigned by Executive Chef or Senior Venue Operations Manager.

Job Type: Full-time

Pay: From $72,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Ability to Commute:

• Harwich Port, MA 02646 (Required)

Work Location: In person

Salary : $72,000