What are the responsibilities and job description for the Vital Statistics Specialist position at WV Department of Human Services?
Nature of Work
Under general supervision works in the customer service unit of the Health Statistics Center. Open, date, and sort the mail. Enter orders for the mail requests for certified copies of birth, death and marriage certificates through the order management system. Prepare certified copies with receipts for mailing after reviewing for accuracy. Prepare orders received through the Vitalchek system. AssistS customers by telephone regarding status of orders. Serves or relieves as front walk-up office clerk providing face-to-face customer service. Serves or relieves as receptionist on the mail office phone for the Health Statistics Center. Other duties as assigned.
Minimum Qualifications
Training: Graduation from standard high school or the equivalent.
Experience: One year of full-time or equivalent part-time paid experience in clerical, administrative support and/or records-processing work.
OR
Substitution: Successful completion of a certification program OR equivalent coursework in business, administrative and/or office-technology coursework may substitute for the required training.
Under general supervision works in the customer service unit of the Health Statistics Center. Open, date, and sort the mail. Enter orders for the mail requests for certified copies of birth, death and marriage certificates through the order management system. Prepare certified copies with receipts for mailing after reviewing for accuracy. Prepare orders received through the Vitalchek system. AssistS customers by telephone regarding status of orders. Serves or relieves as front walk-up office clerk providing face-to-face customer service. Serves or relieves as receptionist on the mail office phone for the Health Statistics Center. Other duties as assigned.
Minimum Qualifications
Training: Graduation from standard high school or the equivalent.
Experience: One year of full-time or equivalent part-time paid experience in clerical, administrative support and/or records-processing work.
OR
Substitution: Successful completion of a certification program OR equivalent coursework in business, administrative and/or office-technology coursework may substitute for the required training.