What are the responsibilities and job description for the General Manager position at WUNDERKIND?
WUNDERKIND is hiring a Store Manager for our Scottsdale, Arizona flagship boutique.
WUNDERKIND blends refined taste, deep industry relationships, and exceptional customer service to create a true home for luxury consumers. With boutiques across Arizona, California, and Utah — and a fourth location opening Summer 2026 — we’re continuing to grow thoughtfully while maintaining a highly curated, client-first experience.
Our Scottsdale flagship is a high-visibility location and a cornerstone of the WUNDERKIND brand. We’re seeking a dynamic leader who thrives on driving results, building meaningful client relationships, and developing top-tier talent.
At WUNDERKIND, we operate with PRIDE:
• Pride in what we do
• Pride in bringing together a community
• Pride in our accomplishments
• Pride in the journey
Sales Leadership & Business Performance
• Own and execute store-level sales and profitability goals aligned with company targets
• Drive key KPIs including Net Sales, Conversion Rate, Average Order Value (AOV), Units Per Transaction (UPT), Return Customer Rate (RCR), and Client Capture
• Leverage CRM insights to set clear clienteling goals and ensure consistent relationship-building activity
• Analyze performance trends to inform strategic actions and optimize results
• Lead from the floor, modeling luxury selling behaviors and elevated service standards
Client Experience & Brand Loyalty
• Deliver a best-in-class, highly personalized luxury customer experience
• Build and sustain a strong clienteling culture focused on long-term relationships and repeat business
• Ensure consistent brand storytelling and service execution across all customer touchpoints
• Proactively resolve client concerns with discretion, professionalism, and urgency
Team Leadership & Talent Development
• Train, coach, and develop associates in sales excellence, product knowledge, and client engagement
• Set clear performance expectations and conduct KPI-driven performance reviews
• Foster a culture of accountability, professionalism, and continuous growth
Operations & Store Excellence
• Maintain an immaculate store environment that adheres to visual merchandising and brand aesthetics
• Oversee inventory best practices to ensure accuracy and operational compliance
• Ensure visual merchandising and store presentation align with brand guidelines
• Drive operational excellence, including efficient back-of-house processes and proper use of reporting systems
• Manage administrative responsibilities including payroll, scheduling, and store supplies
About You
• 5 years of experience in luxury retail, hospitality, or a comparable client-focused leadership environment
• Strategic, results-oriented leader who anticipates needs and leverages downtime to build momentum
• Proven success driving KPIs and developing high-performing sales teams
• Strong clienteling mindset with the ability to build long-term customer relationships
• Polished communication style, strong business acumen, and attention to detail
Work Schedule & Compensation
• Salary: $110,000
• Annual bonus potential up to $20,000
• Medical, dental, and vision benefits
• 401(k)
• 15 days of paid time off and 7 paid company holidays
• Parental leave
• Employee discount
Salary : $110,000