What are the responsibilities and job description for the Business Support Senior Assistant position at WTW?
Description
About Us
WTW is an award-winning advisory, broking, and solutions company that supports clients worldwide in transforming risk into opportunities for growth. With a rich insurance heritage dating back to 1828, from the Titanic in 1912 to the Moon Buggy in 1971, WTW brings deep industry expertise and longstanding experience. Our WTW Regional Delivery Center, based in the heart of Lisbon, brings together a strong global team of more than 400 colleagues who deliver operational excellence every day through innovation and streamlined, efficient solutions.
The Opportunity
In the Health & Benefits area, we focus on two closely linked areas that are essential for both organizations and the people within them. When managed effectively, these areas represent some of the most strategic investments an organization can make. Our work helps identify opportunities to improve population health and financial well-being, fostering a healthier, more engaged, and more resilient workforce.
You will work in an international environment; with your initiatives, you will be given the opportunity for personal development. Our culture is open minded with business orientation, team spirit, innovation and professionalism.
What will you do?
You will be responsible for the provision of technical and administrative services to the client, ensuring customer satisfaction and retention.
Provide technical support to account executives;
Treatment of documentation (insurers and clients);
Prepare and update of statistical maps;
Develop technical knowledge;
Point of contact between client area, our clients and insurers.
Qualifications
What You’ll Bring
- Degree in Management, Economics, Finance, or a related discipline.
- Strong analytical skills combined with a customer-focused approach.
- Previous experience within the insurance industry and/or insurance brokerage environment would be highly advantageous.
- Excellent command of both English and Portuguese, with strong written and verbal communication skills.
- Proficient in Microsoft Excel, with the ability to analyse data and produce accurate reports.
Why WTW?
At WTW, we offer more than just a job—we offer a career. Here’s what you can expect:
Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.
Competitive Compensation: Benefit from an attractive, performance-related remuneration system.
Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.
Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
Collaborative Culture: Work in a collegial, appreciative, and dynamic environment where decisions are made together.
Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.
Community and Celebration: Participate in corporate events and celebrate our successes together.
Join Us!
Be part of a team that values innovation, excellence, and collaboration. At WTW, your career is more than just a job—it’s a journey. Apply now and turn your potential into success with WTW!
Willis Towers Watson is an equal opportunity employer.