First Shift Window Clerk- Carson, CA

We are hiring for a Window Clerk. In this position, you will be responsible for customer service on the phone, through email and at the service window. This full-time hourly position will report to the Warehouse Manager and be primarily responsible for establishing assisting in the needs of the warehouse staff, customers and truck drivers. Hours are Monday- Friday 6:00 AM-1:30 PM. Pay is $20/hour.

DUTIES AND ACCOUNTABILITIES:

• Answer phones, voicemails and emails in a professional prompt manner
• Have working knowledge of the company and customer computer systems
• Accurately and timely enter data as required
• Able to prioritize and balance multiple tasks at the same time
• Resolve discrepancies/provide update statuses with order documents and carrier assignments
• Willing to double check orders on warehouse docks
• File Paperwork in a timely manner
• Other duties may be assigned
  
  

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent respectful communication skills with customers and employees
• Strong Attention to Detail
• Working knowledge of Microsoft Office to include Word and Excel
• Self-motivated and works well with limited direction
  
  

PREFERRED EDUCATION AND EXPERIENCE:

• Working knowledge of WMS (Warehouse Management Systems) and SAP (Systems, Applications, and Products in Data Processing) systems
• Experience working in a warehouse environment
  
  

PHYSICAL CAPABILITIES AND REQUIREMENTS:

• Ability to sit for extended periods of time sitting at a desk on the computer and speaking with internal and external customers on the phone.
• Must be able to access and navigate each department at the organization’s facilities
• Ability to repetitively twist or turn; stand, climb, kneel, stoop and squat, as needed
• Ability to lift up to 25 pounds, as needed
• Required to wear Personal Protective Equipment (PPE) and follow dress code guided by the company
  
  

BENEFITS AND TOTAL REWARDS:

• Competitive wages, and opportunities for advancement.
• Medical, Dental, Vision, Critical Illness, Accident, and Flexible Spending Plans available.
• Company-paid Short/Long-term Disability, Life Insurance and Employee Assistance plans.
• Company-paid Time-Off (PTO), Sick Leave, and Holiday Pay.
• Retirement 401(k) Plan with Discretionary Employer Match, and Profit Sharing.
• Referral Bonus, Wellness Programs, Clothing Allowance, Safety Shoe and Safety Glasses Reimbursement.