What are the responsibilities and job description for the Facilities Manager | Residential High-Rise - Downtown Dallas position at WRMC, Inc.?
- LOCATION AREA: Downtown Dallas - City Center District
- SCHEDULE: Monday - Friday, 8:00 am - 5:00 pm | Availability to be on-call for emergencies
ABOUT US
Worth Ross Management Company (WRMC) is an award-winning leader in luxury multifamily and HOA management. We are known for delivering exceptional service, maintaining high standards, and creating welcoming communities where residents truly feel at home. Our teams are the heart of our success, and we value professionalism, attention to detail, and a genuine commitment to service.
ABOUT THE ROLE
We are seeking an experienced Facilities Manager to lead the maintenance and engineering operations of a luxury residential community. This role is responsible for ensuring the property’s building systems, amenities, and infrastructure operate safely, efficiently, and at the highest standards.
The Facilities Manager will oversee the maintenance team, coordinate with vendors, and work closely with property leadership to maintain a high-quality living environment for residents. This is an excellent opportunity for a hands-on leader who is passionate about building operations, team development, and delivering exceptional service.
What You’ll Do
- Oversee daily maintenance and operations of building systems, common areas, and amenities
- Lead, train, and support the on-site maintenance team to ensure high-quality service
- Coordinate building inspections, preventive maintenance programs, and vendor services
- Monitor building performance and recommend improvements for efficiency and cost savings
- Ensure compliance with safety standards, local regulations, and company policies
- Maintain maintenance records, inventory, and operational documentation
- Respond to emergencies and participate in after-hours on-call rotations as needed
- Foster positive relationships with residents, vendors, and team members
· What You Need to Succeed
- 5 years of facilities or property maintenance experience, preferably in luxury residential or high-rise communities
- Leadership experience managing or mentoring maintenance teams
- Strong knowledge of building systems, including HVAC, electrical, plumbing, elevators, and life safety systems
- Experience coordinating vendors and service contractors
- Familiarity with preventive maintenance programs and building operations best practices
- Strong communication and organizational skills
- High school diploma or equivalent required; technical certifications are a plus
- Medical
- Dental
- Vision
- Short term disability (STD)
- Long term disability (LTD)
- Employee assistance program (EAP)
- Identity theft protection
- Pet insurance
- Retirement
- Paid Time Off (PTO)