What are the responsibilities and job description for the Facilities Manager - Luxury High-Rise - Downtown Dallas position at WRMC, Inc.?
LOCATION: Oak Lawn - Katy Trail
SCHEDULE: Monday to Friday: 9:00 am to 6:00 pm. Weekends as needed. On Call.
ABOUT US
Worth Ross Management Company is an award-winning industry leader, and a team of extraordinary people. We have the advantage of recruiting and retaining the best talent in the HOA management industry. Diversity and inclusion are the only paths that allows forward progress and our success as a company stems from that philosophy.
ABOUT THE ROLE
The Facilities Manager is responsible for leading the daily maintenance and engineering operations of a luxury residential community. This role focuses on providing an exceptional living experience for residents by ensuring the property’s infrastructure is safe, efficient, and well-maintained. The Facilities Manager plays a key role in supervising maintenance staff, coordinating with vendors, and supporting the General Manager in upholding building standards and regulatory compliance.
This position prioritizes strong leadership, excellent communication, and a customer-focused mindset. The ideal candidate is a proactive problem-solver who can manage building operations while fostering a collaborative and high-performing team environment.
WHAT YOU'LL DO
- Oversee the maintenance and operations of all building systems, including common areas, amenities, and parking facilities.
- Lead, train, and support the on-site maintenance team to ensure timely, professional, and high-quality service.
- Collaborate with property management to coordinate building inspections, vendor services, and capital projects.
- Develop and maintain preventive maintenance schedules and ensure adherence to safety procedures and SOPs.
- Monitor and analyze utility usage and building performance; recommend cost-saving and energy-efficient improvements.
- Ensure compliance with local codes, safety regulations, and company policies.
- Maintain accurate records of maintenance activities, inspections, and inventory.
- Respond to emergency situations as needed, including participation in after-hours on-call rotations.
- Foster positive relationships with residents, vendors, and team members through clear and respectful communication.
WHAT YOU NEED TO SUCCEED
- 5 years of relevant experience in facilities or property management, preferably in high-rise or residential communities.
- Proven leadership experience, with the ability to coach and motivate maintenance teams.
- Strong communication and interpersonal skills, with a focus on resident satisfaction and service.
- Familiarity with building systems such as HVAC, electrical, plumbing, elevators, and life safety equipment.
- Knowledge of preventive maintenance programs and property operations best practices.
- Experience coordinating with third-party vendors and contractors.
- Working knowledge of building management systems and reporting tools is a plus.
- High school diploma or equivalent required; technical certifications or continuing education preferred
- Medical
- Dental
- Vision
- Short term disability (STD)
- Long term disability (LTD)
- Employee assistance program (EAP)
- Identity theft protection
- Pet insurance
- Retirement
- Paid Time Off (PTO)
- 401K