What are the responsibilities and job description for the Network Operations Manager position at Wright Technical Services?
Title: Network Operations Manager Job Type: FTE, Direct Hire - ExemptLocation: Mayfield Heights, OH – hybrid 3x per week Job SummaryWright Technical Services is proud to represent a global manufacturing company making strides in their industry. The Network Operations Manager is responsible for overseeing the architecture, engineering, and operations of the organization's global network, including Firewalls, LAN, WAN, Wireless, and VPN. This role requires a high level of technical knowledge and leadership skills to ensure the network performs optimally and securely, aligning with the organization's strategic and operational goals. The Network Operations Manager will lead the network operations center and provide guidance to network engineers and IT staff.QualificationsBachelor's degree in Computer Science, Information Technology, or related field preferred.Extensive technical on-the-job experience and practical knowledge could replace academic experience.Minimum of ten years of experience in the industry specializing in servers, networks, or another specific infrastructure area.Minimum 5 years of managing infrastructure / Network teamsMastery level technical knowledge of networking, including firewalls, LAN, WAN, and VPN.Experience with network security technologies and protocols, such as TCP/IP, DNS, DHCP, and VPN.Additional experience with Azure and SD-WAN are highly preferred.Description and Responsibilities Network Architecture and Engineering Design, implement, and manage the global network infrastructure, including Firewalls, LAN, WAN, Wireless and VPN.Develop and maintain network architecture documentation and standards.Evaluate and recommend network hardware and software solutions to meet organizational objectives.Network Operations and Maintenance Oversee the daily operations of the network operations center, ensuring network performance and security.Monitor network performance and health, troubleshooting and resolving connectivity issues.Maintain network security by configuring routers, firewalls, and other network devices.Leadership and Oversight Provide leadership and mentorship to network engineers and IT staff.Ensure adherence to network policies, standards, and security procedures.Coordinate with external organizations for the maintenance, service, and purchase of network hardware and software.Project Management Lead network-related projects, ensuring timely and successful completion.Utilize project management practices and tools to manage network projects effectively.Collaborate with other IT teams and departments to support organizational initiatives.Documentation and Process Improvement Create and maintain comprehensive network documentation.Identify opportunities for process improvements and implement innovative solutions.Provide proactive recommendations to management for network expansion, security, and performance enhancements. Eligibility: Due to Federal Contracts and the nature of work, US Citizenship is required for this role. Wright Technical Services and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Salary : $82,500 - $110,600