Front Desk Receptionist

The Receptionist provides professional front desk and administrative support to ensure the efficient day-to-day operation of the office. As the first point of contact for visitors, clients, vendors, and employees, this role represents the company by delivering exceptional customer service and maintaining a welcoming and professional environment. The Receptionist is responsible for managing communications, coordinating administrative activities, and performing a variety of clerical duties that support organizational operations and contribute to a productive workplace.

RECEPTIONIST RESPONSIBILITIES:

Front Desk & Visitor Services

• Maintain a professional and welcoming environment for all guests, clients, and vendors.
• Greet visitors and direct them to the appropriate department or team member.
• Answer and route incoming telephone calls to the appropriate personnel.
• Respond to general inquiries and ensure calls are handled promptly and professionally.
• Provide visitors and callers with general company information, including office location, directions, contact information, and website details.

Mail & Shipping Coordination

• Receive, sort, and distribute incoming job packets, emails, mail, and faxes.
• Coordinate the pickup and delivery of overnight and express mail services, including FedEx, UPS, and other carriers.
• Print and file the UPS end-of-day report daily.

Administrative & Clerical Support

• Update the Cash Log daily.
• Monitor office supply inventory and order as needed.
• Provide general administrative support, including photocopying, filing, scanning, faxing, and document preparation.
• Coordinate and schedule shared meeting and event spaces, including conference rooms, the multipurpose room, and the pavilion as needed.
• Prepare and send event invitations to support company meetings, activities, and special events as needed.
• Maintain records of employee lunch charges and distribute monthly balance notifications.
• Assist with other clerical and administrative duties as assigned.

RECEPTIONIST QUALIFICATIONS & REQUIREMENTS:

Education & Technical Skills

• High school diploma or GED equivalent required.
• Proficiency with computers and standard office equipment.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and other related software.

Communication Skills

• Strong verbal communication skills, including the ability to communicate effectively in person and over the telephone.
• Bilingual proficiency in English and Spanish is preferred.
• Strong listening skills with the ability to provide accurate information and respond professionally to inquiries.

Physical & Work Environment Requirements

• Ability to sit, stand, walk, reach, and work at a computer for extended periods.
• Ability to occasionally lift up to 25 pounds.
• Ability to read printed and electronic documents with sufficient visual acuity.
• Ability to perform repetitive tasks associated with computer and office work.

BENEFITS:

Wright Brothers is a Certified Great Place to Work, and we’re proud of the positive work environment we provide our employees. This includes mindfulness of our employees’ physical, mental, and spiritual being. We are aware that every person who works at Wright Brothers is an individual who deserves special care and a safe workplace. Because of this, we offer a competitive salary and comprehensive benefits package that includes:

• Medical, Dental, Vision Insurance
• 401k with a Discretionary Company Match
• Short- and Long-Term Disability
• Life Insurance (Basic and Voluntary Buy-Up)
• Paid Time Off
• 5 - Paid Holidays

We are proudly An Equal Opportunity Employer • A Drug-Free Workplace • An E-Verify Workplace. We encourage ALL Qualified Individuals to apply!