What are the responsibilities and job description for the Sales Account Manager position at WPS Fresh?
Position Summary
The Sales Account Manager is responsible for managing customer relationships and supporting sales growth within the produce distribution industry. This role builds strong and lasting partnerships with customers, develops a thorough understanding of their business needs, anticipates challenges, manages expectations, and collaborates internally to deliver solutions. The Sales Account Manager serves as a primary point of contact and customer advocate within the organization.
Location: Minneapolis, MN – 100% onsite. No relocation assistance provided.
Essential Functions Of The Role
Wholesale Produce Supply, LLC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, status as a covered veteran, or any other category protected under applicable federal, state, and local laws.
Reasonable Accommodations Statement
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
E-Verify Participation Statement
Wholesale Produce Supply, LLC participates in E-Verify to confirm employment eligibility in the United States.
The Sales Account Manager is responsible for managing customer relationships and supporting sales growth within the produce distribution industry. This role builds strong and lasting partnerships with customers, develops a thorough understanding of their business needs, anticipates challenges, manages expectations, and collaborates internally to deliver solutions. The Sales Account Manager serves as a primary point of contact and customer advocate within the organization.
Location: Minneapolis, MN – 100% onsite. No relocation assistance provided.
Essential Functions Of The Role
- Maintain daily communication with customers via phone and email
- Collaborate with procurement, logistics, operations, and sales teams to plan and support customer needs
- Manage inbound and outbound inventory schedules
- Monitor customer trends and adjust processes to support account success
- Present programs, promotions, and product opportunities to customers
- Maintain accurate and timely pricing schedules
- Provide timely and accurate reporting using internal systems and tools
- Address and resolve customer concerns in a professional manner
- Support continuous improvement of sales and service processes
- Strong organizational and time management skills
- Excellent written, verbal, and interpersonal communication skills
- Ability to work collaboratively with internal teams at all levels
- Strong analytical and problem-solving abilities
- Ability to manage multiple competing priorities in a fast-paced environment
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Experience working with ERP or CRM systems
- High school diploma or GED required
- Minimum of 2 years of sales or account management experience
- Experience in produce, food distribution, or wholesale environments preferred
- Experience with Produce Pro or similar ERP systems
- Bilingual skills preferred
- Ability to sit and work at a computer for extended periods
- Ability to perform frequent data entry
- Ability to communicate via phone and email throughout the workday
Wholesale Produce Supply, LLC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, status as a covered veteran, or any other category protected under applicable federal, state, and local laws.
Reasonable Accommodations Statement
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
E-Verify Participation Statement
Wholesale Produce Supply, LLC participates in E-Verify to confirm employment eligibility in the United States.