What are the responsibilities and job description for the Milk tea store shift leader position at Wow Tea Drink?
Duties:
- Oversee daily operations of the shift, ensuring smooth and efficient service
- Manage and lead a team of employees, providing guidance and support
- Monitor inventory levels and coordinate with management for restocking
- Maintain cleanliness and organization of the work area
- Handle customer inquiries, complaints, and resolve any issues that arise
- Ensure compliance with health and safety regulations
- Assist in training new employees and provide ongoing coaching to existing staff
Experience:
- Previous experience in a shift leader or supervisory role is required
- Proficiency in POS systems and shift management software
- Strong knowledge of inventory control procedures
- Culinary background or experience in food service is advantageous
- Excellent team management and leadership skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving and decision-making abilities
- Exceptional customer service skills with a focus on hospitality management
Benefits:
- Competitive pay based on experience and performance
- Opportunities for career advancement within the company
Requirements:
- High school diploma or equivalent required
- Must be at least 18 years old
- Availability to work flexible shifts, including weekends and holidays
If you are a motivated individual with a passion for coffee, food service, and leading a team, we want to hear from you! Apply now to join our dynamic team as a Shift Leader.
Job Types: Full-time, Part-time
Pay: From $22.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
Salary : $22