What are the responsibilities and job description for the Operations Coordinator position at WOW Logistics Company, LLC?
Who We Are
Joining the WOW Logistics team means becoming part of a culture that inspires employees to reach their full potential and rewards exceptional performance based on merit. These are among the values contained in the Little Orange Book, the foundation of our culture. As we enter an exciting phase of growth, new and existing employees have a tremendous opportunity to grow alongside the company as it scales.
Shift(s):
Monday – Friday 1:30pm to 10:00pm
Pay:
Base rate of $21.00/hour, plus a $2.00/hour shift premium. On top of that, our performance incentive programs let you take control of your earning potential!
How Your Role Fits In
As an Operations Coordinator at our Menasha Distribution Center, you play a key role in ensuring smooth, efficient operations and customer satisfaction. This clerical position is a key resource to our customers, truck drivers, and warehouse employees.
The Operations Coordinator carries out all customer service activities such as responding to inquiries, processing orders, and handling complaints, in a prompt, courteous, and effective manner. Other responsibilities include answering phones and other clerical duties as directed by the Manager.
What you’ll do:
- Load Coordination: Oversee the scheduling and movement of all loads entering and leaving the distribution center
- Customer Communication: Maintain clear communication with customers, truck drivers, dispatchers, and warehouse employees through email, phone, and/or in person
- Data Entry: Accurately enter inventory data, create invoices, and generate bills of lading
- Problem Solving: Assist in troubleshooting and resolving customer issues, while maintaining quality control
What it takes to succeed:
- Positive Attitude & Work Ethic: Arrive to every shift ready to work hard and contribute to the team
- Dependability: Be a reliable team player with a focus on safety and efficiency
- Communication Skills: Have strong verbal and written communication skills to work effectively with various stakeholders
- Attention to detail: Ensure all data entry and load coordination tasks are handled accurately and efficiently
Our Commitment to You
At WOW Logistics, fostering a supportive work environment is an integral part of our shared pursuit of excellence. We demonstrate our commitment through an array of benefits, including incentive pay based on role, tuition reimbursement, employee recognition programs, health insurance, paid holidays, paid vacation, and more. Learn about our competitive benefits package on our website. (https://wowlogistics.com/about-us/careers/employee-benefits/)
Equal Opportunity Employer
WOW Logistics is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
#WH14
Salary : $2 - $21