What are the responsibilities and job description for the Operations Coordinator position at Rainbow of Northeast WI?
About Us:
Rainbow of Northeast Wisconsin is a growing service-based business focused on delivering high-quality installations and customer experiences. We’re looking for a highly organized, proactive Operations Coordinator to help manage day-to-day operations and keep everything running smoothly.
Role Overview:
This role is responsible for coordinating schedules, communicating with customers, and ensuring jobs run efficiently from start to finish. You will be the central hub of communication between customers, crews, and leadership.
Key Responsibilities:
- Schedule and coordinate installation jobs
- Communicate with customers (calls, texts, email)
- Manage daily and weekly job calendar
- Coordinate with installers and ensure job readiness
- Track job progress and follow up on open items
- Handle basic vendor coordination and ordering
- Maintain organization across all active jobs
- Solve day-to-day operational issues independently
- Other tasks as needed
What Success Looks Like:
- Crews know where to be and when
- Customers feel informed and taken care of
- Jobs move forward without constant oversight
Ideal Candidate:
- Extremely organized and detail-oriented
- Strong communicator (friendly but confident)
- Proactive problem solver
- Comfortable making decisions
- Experience in scheduling, coordination, or operations preferred
Compensation:
- $20–30/hour depending on experience
- Growth opportunity into Operations Manager role
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Parental leave
- Vision insurance
Experience:
- Office: 1 year (Preferred)
Ability to Commute:
- Appleton, WI 54913 (Preferred)
Work Location: In person
Salary : $20 - $30