Medical Office Manager

Wound & Skin Care of Idaho is seeking an experienced Medical Office Manager to support daily clinic operations, front-office accuracy, and patient flow in our Pocatello clinic.

This person will play a key role in helping the clinic run smoothly while creating a calm, professional, and positive experience for patients.

We are looking for someone with medical office leadership experience who understands front-office workflows, insurance processes, scheduling, patient communication, and the importance of supporting clinical providers.

What You’ll Do

Oversee daily front-office activity and patient flow.

Greet patients professionally and help create a welcoming clinic environment.

Coordinate scheduling, check-in, check-out, and provider support.

Verify insurance, review coverage, confirm eligibility, and collect copays.

Maintain accurate patient information and support EMR/EHR workflows.

Help manage supplies, forms, records, and clinic communication.

Maintain HIPAA compliance and strong attention to detail.

Support a patient-centered, compliant, and efficient clinic environment.

Help create a self-sufficient front office that does not require constant provider intervention.

What We’re Looking For

Prior experience in a medical or clinical office setting.

Prior experience as a medical office manager or front-office lead.

Working knowledge of insurance verification, copays, eligibility, scheduling, and patient communication.

Strong organization, follow-through, and communication skills.

Professional and friendly in-person presence.

Ability to work independently and maintain trust with sensitive information.

Strong judgment under pressure.

Comfort handling patient questions, sensitive situations, and clinic flow issues.

Pay

$14–$20 per hour, based on experience.