What are the responsibilities and job description for the Customer Service Representative (CSR) position at Woshbox Dry Cleaners?
About Woshbox
Woshbox is a modern laundry & dry cleaning company focused on convenience, speed, and quality.
We serve busy professionals and families who value their time.
Our mission:
“Never Do Laundry Again.”
We are growing and looking for a dependable, detail-oriented team member for our Clemmons location.
Schedule
Monday – Friday: 7:00 AM – 1:00 PM
Saturday: 9:00 AM – 3:00 PM (every other Saturday)
Closed Sundays
This is a consistent, structured schedule.
Responsibilities
- Greet customers professionally
- Create accurate orders in POS system
- Tag and inspect garments
- Process payments
- Promote VIP memberships and subscriptions
- Answer calls and assist with pickup/delivery questions
- Wash, dry, and fold laundry according to company standards
- Maintain store cleanliness and organization
- Follow Woshbox procedures and quality standards
Physical Requirements
- Standing most of the shift
- Lifting up to 30 lbs
- Working in a fast-paced environment
- Handling large laundry loads
Ideal Candidate
✔ Fast and organized
✔ Detail-oriented
✔ Comfortable being active
✔ Professional with customers
✔ Reliable and punctual
✔ Willing to follow systems and structure
Customer service experience preferred.
Why Work at Woshbox?
- Structured training
- Growth opportunities
- Employee discounts
- Performance-based raises
- Team-oriented environment
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $14 - $15