What are the responsibilities and job description for the Salesforce Business Analyst position at Worthington Enterprises?
Job Description
We’re looking for a Salesforce Business Analyst who thrives at the intersection of technology and business. You’ll serve as a bridge between our business teams and IT—translating needs into Salesforce solutions that deliver real impact across sales, service, and marketing.
You’ll be part of a team that doesn’t just maintain systems—we improve them. You’ll support and enhance Worthington’s Salesforce environment, drive process optimization, and ensure integration across enterprise platforms.
This position is a hybrid role spending at least 2 days/week on-site at our Columbus, OH headquarters. Travel (up to 15%) may be required to provide on-site support, training, and partnership with facilities.
This position is not eligible for work visa sponsorship. Applicants must be authorized to work in the U.S. without the need for sponsorship now or in the future.
What You’ll Do
Our Company is proud to have a dynamic and inclusive workforce where employees are empowered to innovate, thrive and grow. We believe that each employee’s unique strengths contribute to the success of our organization. This belief extends to how we consider our job applicants. Your talents may align with this position or other opportunities within our organization. Apply today to start unlocking your career potential with Worthington Enterprises.
We are committed to providing reasonable accommodations for individuals with disabilities in the application and hiring process. If you are interested in employment with Worthington Enterprises and need an accommodation or assistance using the careers website, please contact careers@wthg.com.
Worthington Enterprises (NYSE: WOR) is a designer and manufacturer of market-leading brands that help improve everyday life by elevating spaces and experiences. The Company operates with two primary business units: Building Products and Consumer Products.
The Building Products segment includes cooking, heating, cooling and water solutions, architectural and acoustical grid ceilings and metal framing and accessories. The Consumer Products segment provides solutions for the tools, outdoor living and celebrations categories. Product brands within the Worthington Enterprises portfolio include Balloon Time®, Bernzomatic®, Coleman® (propane cylinders), CoMet®, Elgen, Garden Weasel®, General®, HALO™, Hawkeye™, Level5 Tools®, Mag Torch®, NEXI™, Pactool International®, PowerCore™, Ragasco®, Well-X-Trol® and XLite™, among others.
Founded in 1955 as Worthington Industries, Worthington Enterprises follows a people-first Philosophy with earning money for its shareholders as its first corporate goal. Headquartered in Columbus, Ohio, Worthington Enterprises and its joint ventures employ approximately 6,000 people throughout North America and Europe.
We’re looking for a Salesforce Business Analyst who thrives at the intersection of technology and business. You’ll serve as a bridge between our business teams and IT—translating needs into Salesforce solutions that deliver real impact across sales, service, and marketing.
You’ll be part of a team that doesn’t just maintain systems—we improve them. You’ll support and enhance Worthington’s Salesforce environment, drive process optimization, and ensure integration across enterprise platforms.
This position is a hybrid role spending at least 2 days/week on-site at our Columbus, OH headquarters. Travel (up to 15%) may be required to provide on-site support, training, and partnership with facilities.
This position is not eligible for work visa sponsorship. Applicants must be authorized to work in the U.S. without the need for sponsorship now or in the future.
What You’ll Do
- Partner with business stakeholders and the Salesforce Product Owner to define, document, and translate business requirements into scalable Salesforce solutions.
- Configure Salesforce (objects, flows, automation, page layouts, etc.) to meet business needs while maintaining system stability.
- Support integrations with enterprise platforms such as Oracle JDE, Snowflake, Kinaxis, and Cority Trubox.
- Manage user provisioning, data quality, permissions, and system performance.
- Lead testing, release management, and change control processes to ensure successful deployments.
- Create documentation and deliver user training to promote adoption and engagement.
- Build and maintain dashboards and reports to enable data-driven decision-making.
- Stay on top of Salesforce innovations and emerging tools—identifying opportunities to bring value through automation and AI.
- Education: Bachelor’s degree in IT, Computer Science, Business, or related field.
- Experience: 5 years in business analysis, Salesforce administration, or enterprise systems.
- Technical Skills:
- Strong hands-on experience with Salesforce Sales, Service, or Marketing Cloud.
- Knowledge of Flow Automation, Lightning, and Salesforce AI (Einstein, AgentForce).
- Understanding of data integration across ERP and analytics platforms.
- Familiarity with Agile methodology, SDLC, and ITIL best practices.
- Soft Skills:
- Excellent communicator—able to translate between technical and business audiences.
- Analytical mindset with a knack for solving complex problems.
- Collaborative and adaptable, with a drive for continuous improvement.
- Health, Dental, and Vision insurance that starts on your first day! Employer HSA contribution ($1,000/single or $2,000/family)
- On-site Medical Center, Pharmacy, Barbershop, and fitness center
- 401(K) Match Employer contribution
- Employee Assistance Program
- Flexible Work Schedule
- Quarterly profit sharing (with no cap!)
Our Company is proud to have a dynamic and inclusive workforce where employees are empowered to innovate, thrive and grow. We believe that each employee’s unique strengths contribute to the success of our organization. This belief extends to how we consider our job applicants. Your talents may align with this position or other opportunities within our organization. Apply today to start unlocking your career potential with Worthington Enterprises.
We are committed to providing reasonable accommodations for individuals with disabilities in the application and hiring process. If you are interested in employment with Worthington Enterprises and need an accommodation or assistance using the careers website, please contact careers@wthg.com.
Worthington Enterprises (NYSE: WOR) is a designer and manufacturer of market-leading brands that help improve everyday life by elevating spaces and experiences. The Company operates with two primary business units: Building Products and Consumer Products.
The Building Products segment includes cooking, heating, cooling and water solutions, architectural and acoustical grid ceilings and metal framing and accessories. The Consumer Products segment provides solutions for the tools, outdoor living and celebrations categories. Product brands within the Worthington Enterprises portfolio include Balloon Time®, Bernzomatic®, Coleman® (propane cylinders), CoMet®, Elgen, Garden Weasel®, General®, HALO™, Hawkeye™, Level5 Tools®, Mag Torch®, NEXI™, Pactool International®, PowerCore™, Ragasco®, Well-X-Trol® and XLite™, among others.
Founded in 1955 as Worthington Industries, Worthington Enterprises follows a people-first Philosophy with earning money for its shareholders as its first corporate goal. Headquartered in Columbus, Ohio, Worthington Enterprises and its joint ventures employ approximately 6,000 people throughout North America and Europe.