What are the responsibilities and job description for the Rental Administrator position at Worldwide Power Products?
Job Type
Full-time
Description
Competitive Pay | Comprehensive Benefits | Performance Bonuses | Employee Incentive Trips!
Quick and simple hiring process—apply today, and we’ll be in touch soon!
Clear path for career advancement with structured training and promotion opportunities.
Power Up Your Career with Worldwide Power Products
WPP’s rental division runs on execution. This role is the backbone of rental operations, ensuring every quote, contract, invoice, and customer interaction is handled accurately and on time.
The Rental Administrator supports rental operations by handling administrative tasks, managing customer interactions, coordinating billing and logistics, and maintaining accurate data in Point of Rental. This role ensures smooth rental processes and provides excellent service to clients, contributing to overall efficiency and customer satisfaction.
ESSENTIAL DUTIES
Administration
- Coordinates and administers Rental data input into Point of Rental CRM (Accounts and Contacts) and provides
- updates and canned reports as needed, reconciles assets in customer files to CRM.
- Supports the Division in regard to customer quoting, collections, credit approval and invoicing.
- Creates and maintains rental equipment and customer folders including preparation, labeling and filing all
- information.
- Direction: receives guidance with respect to general objectives; in most tasks and projects assigned,
- determines methods, works sequence, scheduling, and how to achieve objectives of assignments; operates
- within specific policy guidelines.
- Supports the tracking of equipment condition and status in Point of Rental.
- Processes daily business reports.
- Provides back-up to the Rental Coordinator
Customer Service
- Manages job files for each client, communicating regularly to provide updates and support.
- Interacts with existing customers regarding billing issues, complaints, or general questions.
- Maximizes sales revenue for the rental team through excellent customer service on existing orders.
- Sends out rental alerts when necessary, regarding customer-related matters.
Financial/Accounting
- Collaborates with the Accounting team regarding PO generation and bill coding, accounts receivable, accounts
- payable and other accounting matters
Safety
- Reports all recognized unsafe conditions or acts to Management.
- Wears proper PPE when necessary
Requirements
EDUCATION
- High school diploma, GED, trade school or equivalent.
CERTIFICATIONS & LICENSES
- No certifications or licenses needed for this position.
EXPERIENCE
- 1–3 years of administrative experience
- Experience with invoicing, collections, or financial coordination strongly preferred
- Customer service experience preferred
- QuickBooks or Point of Rental system experience preferred
TALENTS
- Detail-oriented with strong organizational skills
- Ability to prioritize and adapt in a fast-paced environment
- Strong communication and customer service mindset
- Comfortable working with numbers, reports, and financial data
- Proficient in Microsoft Office
CORE VALUES
- Communication: We encourage open, effective dialogue through the exchange of ideas and solutions through all levels of our company and our customers.
- Accountability: We are personally accountable for delivering on our commitments.
- Integrity: We believe that to be successful, it is essential to operate at the highest levels of honesty, responsibility, and trust.
- Teamwork: We succeed because we help our co-workers to succeed in a collaborative, supportive, creative, and enjoyable environment.
- Customer Satisfaction: We aim to meet or surpass our customer’s expectations by providing the highest quality products and customer service. Bend over backwards, can-do attitude.
Why Join Worldwide Power Products
- Industry leader with a strong reputation in power generation
- Career growth through on-the-job training, mentorship, and promotions
- Competitive pay and full benefits including medical, dental, vision, and a 401(k) match
- Paid trips and spot bonuses – every employee earned a bonus and an all-expenses-paid trip to Cabo the past two years
- State-of-the-art equipment and technology to do your job right
- A supportive team culture that values collaboration and expertise
- $150 work boot allowance, Uniforms free dry cleaning
- Access to company provided Hunting lease
- Hard Work Deserves Real Rewards
- Apply today and join a team where your skills, effort, and commitment pay off.
WPP is an equal opportunity employer. We welcome applicants of all backgrounds and ensure fair consideration regardless of race, gender, age, disability, or other protected status.