What are the responsibilities and job description for the Front Desk Receptionist position at WORLDPAC?
The Front Desk Receptionist serves as the primary point of contact for visitors and clients in a large company with over 50 employees. This role involves managing various administrative and customer service duties using multiple software platforms, including Microsoft Office, scheduling tools, CRM, and proprietary systems, while maintaining smooth office operations and supporting a dynamic team environment.
Responsibilities
- Greet guests and visitors warmly, ensuring a positive first impression
- Schedule appointments and manage calendars using company scheduling software
- Handle incoming phone calls professionally and redirect as necessary
- Oversee visitor management and maintain visitor logs
- Distribute mail and manage deliveries regularly
- Perform accurate data entry and maintain customer records
- Provide customer support and address inquiries promptly
- Process payments and perform general record keeping
- Coordinate office activities to support daily operational needs
Preferred Qualifications
- 1 years experience in customer service roles
- High School Diploma or equivalent
- Proficiency with Microsoft Office and relevant office software
- Strong telephone etiquette and communication skills
- Efficient data entry and time management abilities
- Ability to multitask and problem solve effectively in a fast-paced environment
- Exceptional customer service and interpersonal communication
Salary : $20 - $30