Salesforce Analyst

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

World Wide Technology, Inc. currently has an opportunity available for a Salesforce Analyst/Admin within IT on the Salesforce team located in our St. Louis, Missouri headquarters. WWT specializes in providing high-tech solutions and services that enable companies to better share, distribute, organize, and analyze information.  

Responsibilities:  

• Review, analyze, and work on business support requests  
• Work in tandem with experienced team members to assist in strategic projects.  
• Perform day-to-day Salesforce configuration platform changes.  
• Develop relationships with stakeholders and end users.  
• Configure Salesforce to support business processes; this includes creating custom objects, custom fields, page layouts, approval processes, process builders, flows, and validation rules.   
• Participate in solution designing for enhancements and strategic projects.  
• Participate in daily stand-ups, project planning meetings, specifications, grooming, and business requirement gathering sessions.  
• Be able to communicate effectively with delivery team on issues, new requirements.  
• Conduct testing sessions with business users and provide feedback to the delivery team.  
• Learn and analyze new features from Salesforce releases for use on our platform.  
  
  

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Qualifications    

• 3-5 years of Salesforce CRM customization, support, and configuration on Sales Cloud and Service Cloud  
• Understanding of sales reporting, Salesforce security structure, Salesforce data modeling.  
• Experience with Conga Contract Lifecycle Management a plus. 
• Strong communication skills (written, verbal, and presentation).  
• Strong analytical/problem-solving skills.  
• Knowledgeable and understanding of Software Development Lifecycle, particularly Agile Methodology, Change Sets in Salesforce, and maintaining sandbox integrity. 
• Independent and self-motivated. 
• Must be authorized to work within the US. We will not be able to sponsor employment for this position.
  
  

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $68,800 to $86,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
  
  

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email taposting@wwt.com.