Program Manager - Supply Chain

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

JOB SUMMARY: The Program Manager plans and implements program(s) which are comprised of multiple dependent work streams (subprojects). Thoroughly understands the programmatic approach (including global) and possesses the ability to build program structure. Incorporates lessons learned into continuous process improvement actions either within supply chain or elsewhere in the business.

RESPONSIBILITIES:

• Monitor and Control operations impact to Program P&Ls to drive strong financial performance.
• Drive continuous improvement in both value to the customer and financial/operational performance.
• Build trust with client executive sponsors.
• Develop a Trusted Advisor relationship with Customers.
• Ensure customer satisfaction and SLA's are met.
• Develop Incremental business that extends the program and/or identifies new business opportunities with the customer.
• Build high performing cross-functional teams on programs managed. Manage WWT cross functional issues. Ensure all functions within WWT are performing to program expectations.
• Manage schedule, scope, and milestone performance of the program.
• Manage the day-to-day program/projects as needed to grow the business.
• Manage major issue resolution and risk mitigation.
  
  

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QUALIFICATIONS:

• Bachelor's Degree or equivalent work experience.
• Three to five years' project and/or program management experience.
• Three to five years' proven experience leading cross-functional teams, i.e.: sales/business development/operations management.
• Previous experience in a customer facing role. Must have strong presentation and relationship building skills.
• Excellent understanding of financial processes. Able to create pro forma, track project metrics, forecast future trends and manage change.
• Excellent understanding of the contract process. Able to manage contract modifications, control the impact to a program, and take the lead for negotiations on contract scope, cost and schedule.
• Previous experience working in a supply chain environment preferred.
• Ability to work independently and aggressively track to project timelines.
• Strong communication skills (written, verbal, and presentation).
• Strong MS office skills (Excel, PowerPoint, Outlook, etc)
• Proficiency in working with project management software, i.e.: MS Project.
  
  

Compensation/ Benefits:

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $90,000 to $115,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
  
  

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email taposting@wwt.com.