Global Supply Chain Manager

Global Supply Chain Manager

Operations Department | Full-Time | Onsite – St. Louis, MO with International Travel

Service Metal is seeking an experienced and strategic Global Supply Chain Manager to lead and strengthen our global sourcing and supplier network. This role is responsible for managing supplier relationships, driving procurement strategy, ensuring continuity of supply, and building scalable supply chain processes that support company growth.

This position will work closely with senior leadership and cross-functional teams to ensure Service Metal maintains a reliable, cost-effective, and high-performing global supply chain operation.

ABOUT US:

Service Metal is a Master Distributor of industrial pipe fittings, valves, and flanges. Voted a Top Workplace in 2024 and 2025, we pride ourselves on offering a positive and productive work environment with excellent work-life balance, a collaborative culture, and industry-leading benefits. Our success is built on investing in our employees and giving them the tools and resources they need to succeed.

JOB SUMMARY:

The Global Supply Chain Manager will lead sourcing and procurement efforts across domestic and international suppliers while managing supplier performance, quality standards, pricing, and supply continuity. This role is responsible for developing strategic supplier partnerships, mitigating supply chain risks, and ensuring Service Metal maintains strong operational support for customer demand and company growth.

You will collaborate closely with Operations, Sales, and executive leadership to align sourcing strategies with operational objectives and service expectations. This is a highly visible role with the opportunity to directly influence company performance and long-term supply chain strategy.

This is a full-time, onsite position based at our St. Louis Corporate Headquarters with frequent domestic and international travel.

RESPONSIBILITIES:

• Lead and manage the Supply Chain Team through clear expectations, accountability, and performance standards.
• Own supplier relationships, including supplier selection, performance management, compliance, quality, cost, and delivery performance.
• Manage procurement activities for direct materials, indirect materials, and company services.
• Establish and enforce vendor quality standards to ensure products consistently meet company and customer expectations.
• Conduct supplier reviews, audits, and on-site visits to evaluate supplier capabilities, quality systems, and operational reliability.
• Monitor supplier lead times, production schedules, and global market conditions to ensure continuity of supply.
• Identify and develop alternative and redundant sourcing strategies to reduce supply chain risk and dependency.
• Negotiate pricing, contracts, and supplier agreements to maintain cost competitiveness while protecting quality and service levels.
• Partner with Operations and Sales teams to align sourcing strategies with customer demand and operational goals.
• Develop and improve supplier scorecards, reporting, and performance tracking systems.
• Drive continuous improvement initiatives related to procurement processes, supplier reliability, and supply chain efficiency.
• Represent Service Metal professionally in all supplier, customer, and business interactions.

WHY THIS ROLE STANDS OUT:

This is an opportunity to shape and strengthen a growing global supply chain organization while working directly with senior leadership. You will have significant influence over sourcing strategy, supplier development, and operational performance in a company that values initiative, ownership, and long-term thinking.

This role offers hands-on involvement in international business operations, supplier engagement, and strategic decision-making with meaningful impact across the organization.

PREFERRED SKILLS & EXPERIENCE:

• Bachelor's degree in Supply Chain Management, Business, or related field required; MBA or related advanced degree preferred.
• Experience leading supply chain, sourcing, or procurement teams.
• Demonstrated experience working with overseas manufacturers and suppliers.
• Strong understanding of global sourcing, lead times, production cycles, and supply continuity risks.
• Experience negotiating supplier agreements, pricing, and contracts.
• Knowledge of foreign business markets and international business culture.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and relationship management skills.
• Advanced proficiency in Microsoft Office, especially Excel, Outlook, Word, and Teams.
• Experience using ERP systems and reporting/analytics tools such as Power BI, Phocas, or similar platforms.

WORK ENVIRONMENT:

This role includes a combination of office, warehouse, and supplier facility environments. Frequent domestic and international travel is required, including visits to manufacturing facilities and vendor locations.

The position requires regular interaction in industrial and warehouse settings, including exposure to equipment movement, noise, and varying temperatures. Flexibility in work hours may be required to support international suppliers and multiple time zones.

WHAT WE OFFER:

In this full-time role, you will receive competitive compensation and enjoy fully company-paid benefits (Medical, Dental, Life, and Disability) after 90 days. Service Metal also funds a Health Reimbursement Account (HRA) to cover all in-network deductible costs for employees.

We offer a 401(k)-retirement plan with a 3.5% company match, a profit-sharing program (with annual discretionary contributions after one year), and access to a financial advisor at no cost.

Employees benefit from generous paid time off (PTO) starting on day one, paid company holidays, a floating holiday, and paid parental leave. You will also be eligible for performance-based bonus opportunities.

Our positive, team-focused environment, commitment to excellence, and investment in employee success make Service Metal a great place to build your career.

ABOUT THE COMPANY:

Founded in 1954, Service Metal is a privately held, family-owned Master Distributor of industrial pipe fittings, valves, and flanges. Our mission is to make the customer experience easier and faster through world-class service built on excellence, integrity, and efficiency.

JOIN OUR TEAM!

If you are a strategic thinker who thrives in a fast-paced global environment and wants to make a measurable impact on supply chain performance, we want to hear from you.

www.servicemetal.net

Salary : $115,700 - $150,000