What are the responsibilities and job description for the Non-Profit Operations & HR Intern position at World Trade Center Institute?
Jump-start a career in foreign affairs, international relations and global business! Internships at the World Trade Center Institute offer unique hands-on experience and unparalleled networking opportunities. As an intern, you will gain insight into the world of non-profits and international business, learn from industry leaders and get to know about the local professional and business community. All interns are assigned real life tasks and given professional titles and business cards to be used throughout the semester. WTCI’s interns attend all of our prestigious events and get a chance to practice valuable networking skills. Some of our best interns go on to full-time positions with many of our clients – some of Maryland’s most prestigious institutions.
Non-Profit Management - Operations & HR
Assist in Operations tasks, including:
- Research and learn about Maryland's top international companies and industries;
- Maintain client services database (Salesforce);
- Assist in Board of Directors meetings preparation and reports (including financials);
- Perform Business Development research and other research projects as needed.
Assist in Finance tasks, including:
- Assist with payment processing and payment management system, Airbase;
- Ensure transactions are recorded correctly in Airbase;
- Accurately enter data related to transactions, invoices, and receipts for QuickBooks Online;
- Assist with processing incoming invoices for payment or tracking client payments.
Assist in Human Resources tasks, including:
- Maintain WTCI's HRIS and maintain confidentiality of each employees' information;
- Assist with maintaining compliance for employee files and employee handbook;
- Assist with recruitment efforts for both WTCI staff and interns;
- Perform industry compensation analysis;
- Perform Human Resources research and other research projects as needed;
- Draft HR communications to staff including email updates and monthly HR newsletter;
- Assist in planning of company retreats and social activities;
- Assist with compiling and analyzing HR reports;
- Other miscellaneous duties as needed.
Attend all WTCI networking events, including:
- State of the Ports (2026 Date TBD, Fall Semester)
- Maryland International Business Leadership Awards (March 2027, Date TBD)
- Women Spanning the Globe Leadership Conference (June 2, 2027)
- Agile Innovation Series
- Taste of Business
Skills needed:
- Professional communication and attitude
- Comfortable with working in a small hybrid-team environment
- Attention to detail
- Knowledge in Microsoft Office Suite needed (i.e., Word, Excel, PowerPoint, Office 365)
- Good written and verbal communication skills
- Strong analytical skills
- Must be able to work independently
- Must demonstrate integrity, trust, and professionalism in regard to company and employee information
- Ability to balance multiple tasks and priorities
- Client-service experience preferred but not required.
How does it work?
Interns are expected to work a minimum of 15 hours per week. Undergraduate and graduate students are encouraged to apply. This internship is not suitable for people with too much labor market experience. Longer than a semester internships are encouraged and arrangements can be made with the respective manager depending on the department’s needs. All interns will design an end-of-semester presentation which will be presented to WTCI staff. Interns receive a stipend depending on which semester the internship takes place. These stipends are listed below.
Fall Semester - $3,000
Spring Semester - $4,000
Summer Semester - $2,000
Dates for the Internship:
Summer 2026: June 22, 2026 - August 28, 2026
Fall 2026: August 24, 2026 - December 11, 2026
Spring 2027: January 25, 2027 - June 4, 2027
Other Benefits:
– College Credit
– Mentorship
– Professional references upon good performance
– Unique networking opportunities
– Participation in all WTCI events
– Interaction with business executives and foreign diplomats
– Access to the Top of the World Observation level
The Application Process:
Intern Applicants should submit a cover letter, resume, and answer the questions below via the application. The cover letter should clearly state the position the applicant is applying for, the semester of interest, the approximate date on which he/she would be available to begin work, if selected and why you would be a good fit for the position desired. WTCI will invite 3-5 applicants for each position for an interview. After the interviews, WTCI will notify all interns regardless of the outcome.
Internships at WTCI are quite competitive. The top three to five applicants will be invited for an interview by each manager in charge of the different departments. Each manager might interview at different times, so there is no set interview week. After the interviews, WTCI will notify selected interns.